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留学中介费到底有多“水”业内人士自曝潜规则--亲民维稳网络舆情监测室
2012-07-19
花9000元中介费只做了个文书方案
Spend 9000 yuan to do only a document intermediary fee scheme
中介极力吹嘘“很强大”的学校名不副实
Intermediary trying to boast“Very strong”School of a misfit
“交钱之前,中介拍着胸脯保证这个保证那个,还说时间很紧,让我赶紧准备。一交完钱,态度立马改变,让我回去等消息,结果等一个多月也没个消息……”聊起自己的留学经历,小林大吐苦水。
“Make money before,Intermediary on his heart to ensure that the guarantee that,Also said that time is tight,Let me quickly prepare。A after paying money,Attitude change immediately,Let me go back and news,Results of more than a month and get a message……”Talk about their study abroad experience,Xiao Lin big beefing。
每年高考结束后的暑假这段时间,都是留学旺季。
Each year the university entrance exam after the end of the summer vacation the period of time,All is in peak season。
没有任何经验的高中生,大多会出点钱让中介帮忙搞定留学诸多事项。
Don't have any experience of high school students,Most will be out some money to help get many matters study abroad intermediary。
“高昂的中介费,一波三折的服务,让我对留学中介的印象非常之差。”昨天,小林特意给本报打来电话,提醒准备出国的同学,警惕留学中介的各种陷阱。
“High intermediary fee,Smooth service,Let I to study abroad intermediary impression is very poor。”yesterday,Xiao Lin filled our call,Remind the students preparing to go overseas,Alert all sorts of catch of the education agents。
花9000元中介费 Spend 9000 yuan commission
就给做了个文书方案 To do a document solutions
小林在国内拿的文凭是专科,想去英国大学读一个“top up”的专升本课程。
Xiao Lin in domestic take diploma is specialized subject,Want to read a British university“Top up”Rise only this course of。
“想去英国读商科,问了一圈,发现有名的大留学中介中介费都比较贵,起码1万以上。为了节省开支,就找了家小的中介,当时中介真是拍胸脯保证这个保证那个的,还说时间很紧,让我赶快准备起来。签约时交了9000元中介费,说是包括选学校、申请费、签证费、文书费等。”
“Want to go to the UK to study business,Ask a circle,Find famous study abroad intermediary intermediary costs are more expensive,At least 10000 above。In order to save money,Asked small intermediary,At that time was to ensure that the guarantee intermediary clap breast that,Also said that time is tight,Let me get ready to rise。When he signed made 9000 yuan commission,That includes to choose the school、Application fee、Visa fee of、Documents fee, etc。”
“交了钱之后马上态度就变了,中介公司介绍的第一个顾问,让我回去等消息。不是说时间很紧吗,我等了一个多月也没消息,直接找到中介,中介说,顾问已辞职了。”
“Hand over the money right after the manner changed,Intermediary company introduces the first consultant,Let me go back and news。Not to say that time is tight,I waited for more than a month and no news,Directly find intermediary,Intermediary said,Consultant has resigned。”
换第二个顾问。
In the second consultant。
“还是不负责,连选学校这个最基本的服务都没做,还是我自己选的学校。虽然现在网络发达,学校的资讯都能查到,但我找你中介不就是图个方便嘛,9000元也不是小钱了,最基本的选学校都不做也太过分了!”
“Or not responsible for,Even the most basic choose the school didn't do all of the services,Or I choose their own school。Although now network developed,The school information is to be found,But I find you intermediary is not well of convenience,9000 dollars is not a penny,The most basic to choose the school to do too much!”
小林对第二个顾问也很不满,中介又介绍了第三个顾问,也就是给小林做文书的工作人员。“顾问、文书、签证都是一个人,感觉很不专业!”但小林觉得,最让她吐血的是后面的一件事情。
Xiao Lin to the second consultant also very dissatisfied,Intermediary and introduced the third consultant,Xiao Lin is to do the working personnel of the document。“consultant、documents、Visa is a man,It doesn't feel very professional!”But Lin think,The most let her vomiting blood is behind a thing。
“我发现这个中介的签证是外包给别的公司做的。中介还把外包的那家公司地址写在资料上了,我就直接打电话给了那家外包公司。外包公司开出的签证费用是1500元,而我的中介开价是3000元,等于它什么都不做,就1500元赚进,实在太过分了!”
“I found the intermediary visa is outsourced to other companies do。The outsourcing intermediary company that address on the back of the material,I'll just call the outsourcing company。Outsourcing company to open visa fee is 1500 yuan,And my intermediary offers 3000 yuan,Is it doing nothing,Is $1500 into,It is too much!”
小林要求中介退费。“退了3000元。签证是我另外找外包公司做的,等于中介收了我6000元费用,就做了点文书、申请工作。后来我有个事情要和学校沟通,让中介帮我联系学校,中介却说已经退你钱了,他们就不管了。我气不过,就和他们吵起来了,其实吵架的时间都能把邮件寄过去了!”
Xiao Lin request intermediary refund。“Back $3000。Visa is I find another outsourcing companies do,Equal to the intermediary me 6000 yuan fee,Do some documents、Apply for a job。Later I one thing and school communication,Let the intermediary to help I contact the school,Intermediary said to have been refund your money,They don't care。I QiBuGuo,He and quarrel,In fact the quarrel time can send the past!”
“原来是想找中介省心省事,没想到花了钱非但什么都要自己操心,还吃了一肚子气!说实在的,从头到尾,找这个中介,唯一勉强能用上的只有文书了。”小林气愤地说。
“It is looking for intermediary save worry save trouble,Didn't think money is spent not only what all want to worry about,Also ate plenty to gas!really,From beginning to end,Find the intermediary,The only force can only documents the......。”Xiao Lin angrily say。
交钱前后态度天壤之别 Make money attitude and knowledgeable
陈烨(化名)在一家中小型留学中介工作多年,负责市场推广,兼做一些文书、联系学校工作。昨天,作为业内人士,陈烨向记者爆料介绍了中介的一些“潜规则”。
ChenYe(aliases)In a small and medium-sized consultative work for many years,Responsible for the marketing,And do some documents、Contact the school work。yesterday,As the personage inside course of,ChenYe leaks to the reporter introduced some of intermediary“Unspoken rules”。
在交中介费前,顾问态度特别好,交钱了之后,就完全两样了。
Before handing in intermediary fee,Consultant attitude very well,Make money after the,Is quite different。
“交了钱就不理你了,很正常。”陈烨说,中介里人员分工不同,“比如顾问就是负责签单,只要跟你签完单,他就完成任务了,继续寻找下一个目标。后面就转给文案人员做了。人很多的话,你就等着排队吧。”
“Hand over the money will ignore you,Very normal。”ChenYe said,Intermediary personnel division of Labour in different,“Such as consultant is responsible for sign the bill,As long as with you signed the list,He will finish the task,Continue to search for the next target。Back to copy personnel do......。People many words,You just line up it。”
陈烨说,一般一个文案配两个顾问,如果顾问口才好,签单率高,文案下面的学生也比较多。
ChenYe said,Generally a copywriter with two consultant,If consultant eloquence good,Sign the bill rate is high,Copy the following students is more also。
“一些中介生意很好,客户很多,文案人员平均到每个客户的关注度少,文书就要打折扣。一些中介公司的文案人员,本身英语水平就很有限,一个人给10个人写文书,要10个都不一样,根本不可能。”陈烨说,她的公司就曾经碰到有两个客户同时申请一个学校,文案给两个人写的东西都差不多。
“Some of the intermediary business is very good,Customer many,Headline personnel to the attention of the average every client less,Documents will sell at a discount。Some intermediary copywriter personnel,English is very limited itself,A man to 10 people write documents,To 10 is not the same,May not。”ChenYe said,Her company was used with two customer also apply for a school,Headline for two people to write things are similar。
另外,申请材料出错也是经常有的事情。“有些人找中介,给了成绩单后就全程让中介做,但实际上很多中介都没有留过学,专业也不是英语,翻译文书出错很常见。中介公司招聘人员,薪水待遇好不好决定了工作人员的档次。薪水低,水平也偏低,写出来的文书外国学校也不一定喜欢。”
In addition,The application materials error is also often some things。“Some people find intermediary,Give the whole transcript after let intermediary do,But in fact many agencies are not studied abroad,Major also is not English,The translation document error is very common。Intermediary company hiring managers,Good salary treatment to the class of the staff。Low salary,Level is low,Write out the foreign school to also do not like documents。”
【读者投诉】 【Readers complain】
一些中介两边收钱 Some agencies on both sides of collecting the money
陈烨介绍,留学中介经常会向客户大力推荐某些学校,很大的原因是中介是这些学校的代理,学校会给中介佣金。
ChenYe introduced,Study abroad intermediary often strongly recommended some schools to the customer,A lot of the reason is intermediary is these schools agent,The school will give intermediary commission。
“佣金给多少,要看学校的经济水平。你给我找一个学生,第一年会返学费的一个百分比,这个百分比由中介老板和学校谈,谈到多少算多少。我们公司之前代理过的佣金最贵的一个学校是瑞士的某校,介绍一个学生第一年支付中介佣金2.8万人民币,第二年、第三年还会返一部分学费。有些学校,比如法国的一些学校,本身学费就比较便宜,佣金也相应比较少。这是学校的营销策略,也不一定返佣金的学校就很差,比如那个瑞士的某校就很不错,但也有一些排名不靠前的学校为了生源也给佣金。”
“Commission for how many,To see the economic level of school。You find me a student,The first year to a percentage of tuition fees,This percentage is the boss and the school talk by intermediary,Talking about how much calculate how much。Our company before the commission agent of the most expensive a school is the Switzerland of instruction,Introduce a first year students pay 28000 RMB intermediary commission,The second year、The third year will also return part of tuition fees。Some schools,Some of the schools such as France,Itself is cheaper tuition fees,Commission also corresponding is less。This is the school's marketing strategy,To also do not return commission school is very poor,Such as the instruction of Switzerland is very pretty good,But there are also some without the school before ranking to matriculate also to the commission。”
“一些返佣金的学校,有些中介就不收学生申请费。但也有一些中介是两边收钱的。另外一些大学,比如欧洲的一些公立大学,学费比较便宜,学校不给佣金,但中介也有代理权,就会收学生比较贵的申请费。有些申请费会按照学校排名前后来,比如前10的,收3万,前50的,收2.5万,等等。”
“Some of the commission to school,Some agencies don't want student application fee。But there are also some intermediary is both sides to receive the money。Some other university,Such as Europe's some public university,Tuition is cheaper,Schools don't allow any commission,But the agency also has authority,Will accept students more expensive application fee。Some application fee will be based on the school top later,Such as the top 10,The 30000,Before the 50,The 25000,, etc。”
现在一些中介在介绍服务时会表明自己是“全程跟踪服务”,但需要了解的是,这句“广告语”基本很难兑现。“你入读学校后,中介的工作就算完了,全程跟踪服务,最多也就是帮你联系下接机、住宿,但这些费用也是你自己掏钱。接机服务很多中介就是找当地的中介,有些是找原来送出去的学生,给他们支付一定费用,几点到机场接一下。至于有些中介说的就读高中后会跟踪学生成绩,反馈,基本上你就当听过就算。”
Now some intermediary services in this will show that he is“Follow-up service”,But need to understand is,This sentence“AD”Basic it is difficult to cash。“You are enrolled in school,Intermediary work even finished,Follow-up service,At most is also help you contact the machine、accommodation,But these expenses is also you of their own pockets。A pick up service a lot of intermediary is to find local intermediary,Some are looking for original send out of the students,To pay them a fee,Some to the airport to meet it。As for some of the intermediary attend high will follow after student achievement,feedback,Basically, you will when heard even。”
【业内自曝】 【The industry's】
一些学校在中国有代理,不收任何服务费 Some schools have agent in China,Don't accept any service charge
“虽然选择孩子出国留学的很多家庭经济条件比较好,留学中介费用都出得起,但其实我觉得自己DIY(自己动手做)出国是可行的,能学到很多,也更有意义。如果学生具备一定的语言能力,DIY不难;如果语言能力连阅读学校官网都达不到,那说明家长对小孩并没有一个正确的了解,你需要重新衡量是否适合出国留学了。”陈烨说。
“Although many of the children choose to go abroad to study abroad family economic conditions is better,Study abroad intermediary fees are all afford,But I actually feel DIY(yourself)Go abroad is feasible,Can learn a lot,Also more meaningful。If students with certain language ability,DIY is not hard to;Even if the language ability school's official website read all can not reach,That means parents to children and not a correct understanding,You need to measure whether suitable for study abroad。”ChenYe said。
陈烨大致介绍了DIY的申请流程。
ChenYe Outlines DIY in the application process。
选学校。网上能搜到学校的官网。“另外,可以在人人网、facebook上面找学校的在读生,问他们有无好的推荐。在读生提供的信息会比较客观,比如上课时,老师具体是怎么讲解的,上课的模式是什么,这些官网没有,中介更加不会知道。”
To choose the school。Online search to the school's website can。“In addition,Everyone can be in the nets、Facebook looking for a school reading the above life,Ask them for good is recommended。Reading the information provided will be born objectively,For example of class,The teacher is how to explain the specific,Class mode,The website did not,Intermediary more wouldn't know。”
申请材料。学校官网都会写得很详细。“比如你不清楚个人陈述怎么写,官网上有学校邮箱,你可以写邮件问。文书你可以自己写,也可以先自己写完找外国人帮你修改,这样就能有原汁原味的英文逻辑了。”
Application materials。The school's official website will write very detailed。“For instance you don't know how to write personal statement,Official website have school mailbox,You can write E-mail asked。Documents you can write your own,Also to finish looking for a foreigner to help you to change,Then you will have a authentic English logic。”
托福、雅思等考试。“怎么报名、怎么考,网站上都有,也有专门做这块的培训机构。”
toefl、Such as ielts test。“How to sign up、How to take an examination of,Web site has,Also have special do this training institutions。”
签证。“大使馆的官网上都有说明,也有专门签证的机构,费用在1500-2000元人民币左右。”
visa。“The embassy's official website has instructions,Also have special visa agencies,Cost is in 1500-2000 yuan or so。”
其他的一些建议:一些学校在中国会有代理,比如瑞士格里昂高等教育学院在北京有招生代表处,可以帮助学生申请,而不收任何人工费用。
Some of the other proposals:Some schools in China agent,Such as higher education institute Swiss case Lyon have recruit students in Beijing representative office,Can help students to apply for,And don't accept any labor cost。
【达人支招】 【Court decides】
DIY留学,申请费不到中介费的1/10 DIY study abroad,The application fee is less than 1/10 of the intermediary fee
“自己申请留学其实并不复杂,不单省钱还能保证申请学校的质量。”回杭州过暑假的伦敦艺术大学大二学生W告诉记者。
“Apply for their own study actually not complicated,Not only save money can guarantee for the quality of schools。”Back to hangzhou of summer vacation London art college sophomore W told reporters。
两年前,W找到杭州一家留学中介:“想去英国读新传媒类的大学。”花了一万多元的中介费,虽然除了提供高中成绩单等必要材料外其他全委托中介操办,省了不少心,但W到了英国后,进了当时中介极力吹嘘“很强大”的预科学校,感觉被当头浇了一盆冷水。
Two years ago,W find a consultative hangzhou:“Want to go to the UK to study new media kind of university。”Spent more than ten thousand yuan of the commission,Although in addition to providing high school transcript necessary materials all the other by related arranged,Saved many hearts,But W to England,Into the intermediary trying to boast at that time“Very strong”Preparatory school,Feel the pledge a basin of cold water poured。
“根本不像他们说的有多么多么好。”虽然早已交了10万多元人民币的学费,读了两个多月后,W觉得不能再在这里耗费未来,果断决定换学校。
“Don't like they say how good。”Although had made 100000 yuan tuition fees,Read more than two months,W think can't take the future here,Decisive decided to change the school。
这次,W全部自己做申请,选学校、做材料、联系学校等等,一切顺利,进的预科学校也让她如愿申请到自己理想的大学。
the,W all do application,To choose the school、Do stuff、Contact the school and so on,All the best,The preparatory school in also let her do apply to their ideal university。
“因为自己就受了中介的苦,在英国重新换学校申请,浪费钱(学费不能退)和时间,后来就和几个同学一起成立了一个免费的中国留学生服务组织,帮大家申请英国的大学。”W说,他们这个留学生服务组织的成员来自伦敦大学学院、华威大学、杜伦大学等英国名校,之前帮助过几个亲戚朋友的小孩成功完成英国大学申请。
“Because of the suffering of by the intermediary,In Britain to change the school application,Waste of money(Tuition can't refund)And time,Later he and several classmates set up a free Chinese students service organizations,Help you apply for British university。”W said,They organized member of the student services from university college London、The university of Warwick,、Thrun university English school,Before a few friends and relatives to help the children UK university for a successful completion。
“DIY最大的好处是两点:一是省钱,你会发现实际产生的申请费,连中介费用的十分之一都不到。另外是能够保证学校质量,你能直接和学校取得联系,取得所需要的资讯。”W介绍,拿申请英国大学预科举例,自己申请也比较简单,挑好学校后,联系学校、下载申请表、准备雅思成绩单、高中成绩单、高中毕业证书、个人陈述、老师推荐信、申请表,艺术设计类还需要作品集等关键材料,并将所有材料都扫描发邮件给学校,大概三周左右就有回音了,“学校可能会要求交一定的申请费,但换算成人民币也就1000元钱左右,相比动辄上万的中介费简直不算什么。”(记者 金丹丹)
“DIY biggest advantage is two points:One is to save money,You will find that the actual application fee of produce,Even the intermediary cost less than one over ten。Another is to ensure that the quality of the school,You can get in touch directly and school,To get the information。”W introduced,Take apply for British preparatory university for example,Apply for their own also is simple,Pick out after school,Contact the school、Download the application form、Preparing for transcript、High school transcript、High school graduation certificate、Personal statement、The teacher recommendation、Application form,Art design kind of need anthology, and other key materials,And all the materials will scan email the school,About three weeks or so will have echo,“Schools may ask to make certain application fee,But the conversion into RMB 1000 yuan is about money,Compared with thousands of intermediary fee can't easily。”(Reporter JinDanDan)
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