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90后志愿者:服务春运,温暖人心--亲稳网络舆情监控室
2013-02-10
新华网沈阳1月31日专电(彭卓)在沈阳火车站熙熙攘攘的春运人群中,一群身穿红马甲、头戴小红帽的青年志愿者格外显眼。他们多是90后大学生,来自沈阳各大高校,在寒冬中用自己的青春和热情,为春运旅客送上帮助与温暖。
Xinhuanet shenyang January 31, special telegram(PengZhuo)Shenyang railway station in the hustle and bustle of the crowd during the Spring Festival,A group of wearing a red ma3 jia3/Wearing little red riding hood of young volunteers, particularly conspicuous.They are the 90 college students,From shenyang universities,In the winter with their own youth and enthusiasm,Spring Festival for passengers to help and warm.
“在这里服务虽然累,但是很充实。我想尽自己的所能,为旅客们做一些贡献。”志愿者李根来自中国医科大学,是一名大三学生。从帮忙拎行李到咨询引导,一上午时间里,他已经为近百名旅客提供了帮助和服务。“每帮助一个人,听到一声‘谢谢’,我就特别开心。”
"Here service although tired,But it's full.I want to own,Do some contribution for the passengers."LiGen volunteers from China medical university,Is a junior student.From help carry baggage to consulting guidance,Morning time,He is nearly passengers to provide the help and service."Every help a person,Heard a sound‘thank you’,I was so happy."
从图们来沈阳转车的旅客李福女夫妇,就是被李根们帮助的一员。夫妇两人年近七旬,不仅行李很多,还分别是有沟通障碍的聋哑人士和行走不便的腿部残疾人。提起这些90后志愿者,李大妈很感动:“我们俩身体不好,还是朝鲜族,汉语说得不好,又丢了火车票,以为都上不了车了。幸亏有这些好心的孩子,帮我又是补票又是拎行李,还不停地安慰我,让我感到特别温暖,就像亲孙子孙女一样,真是谢谢他们了。”
TuMen to change from shenyang passenger LiFu female couples,The LiGen is a member of the help.Couples in the age LiangRen nearly,Not only a lot of luggage,Also separately is a communication disorders of deaf people and walking inconvenience legs disabled people.Raise the 90 volunteers,LiDaMa very touched:"The two of us in poor health,Or Korean,Speak Chinese very well,Lost ticket,Think on the car.Thanks to the good children,Help me carry luggage and ticket is,Also keep comfort me,Let me feel special warmth,As close as grandchildren,Thank them."
“与在家打游戏和睡懒觉相比,在这里服务要更有意义。”来自辽宁中医药大学的大二学生张玉每天早上6时起床,8时30分之前就到达车站,开始一天的志愿者工作。“平均每天到我这里问询的有200人到300人。我们从春运开始上岗,除了过年的几天,会一直坚持服务到开学前。在这里不仅可以帮助别人,也可以让自己提前认识社会,加速成长。”
"And at home to play games and compared to sleep late,Here the service to be more meaningful."Liaoning university of Chinese medicine from the sophomore ZhangYu woke up at six every morning,8 30 points before they arrived at the station,Start a day of volunteer work."On an average day to my inquiry here, there are 200 to 300 people.We start from the Spring Festival transportation work,In addition to the Chinese New Year a few days,Will always adhere to the service before the start.Here can not only help others,Also can let oneself know society in advance,Accelerated growth."
“志愿者每天的工作量很大,单问询工作一项,日平均接待人数就超过5000人。”据沈阳北站团委干事杨笛介绍,一共有72名大学生志愿者在沈阳北站服务。这些青年志愿者在上岗前,接受了相对系统专业的培训,可以很好地为旅客排忧解难。“旅客们都表示对志愿者非常满意,到目前为止我们还没有接到关于志愿者的投诉。这些志愿者不仅对重点照顾旅客关怀有加,在碰到需要帮助的外籍旅客时,还可以很好地用英文与之沟通。”
"Volunteers daily working a lot,A single information work,Average daily reception in number more than 5000 people."According to the shenyang north station youth corps committee for YangDi is introduced,A total of 72 college students volunteer in shenyang north station service.These young volunteers in front of Posting,Accept the relative system professional training,Can be very good for passenger troubleshoot."The passengers are said to volunteer very satisfied,So far we have not received complaints about volunteers.These volunteers not only the key to take care of the passengers with care,In case of need to help the foreign passengers,Also can be very good to use English to communicate."
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