私设订票客服电话，谎称ATM机转账订票；一研究生被骗4500元报警 Kangaroo booking customer service telephone,That the ATM transfer booking;A graduate student 4500 yuan were tricked into alarm

　　前日，北京某高校女研究生小王因订火车票心急，被网上的骗子团伙先后两次骗走4500余元。昨日，记者拨通该团伙“购票电话”，该团伙还试图转走记者银行卡内所有余额。北京铁路局提醒，铁路部门唯一订票电话号码为010-95105105，希望市民不要上当受骗。

On the day,A university in Beijing female graduate student wang due to book train ticket impatient,By online fraud gang has cheated two times more than 4500 yuan.yesterday,Reporter called the gang"The ticket call",The gang also tried to turn away all inside bank card balance.Beijing railway bureau to remind,Railway departments only for 010-95105105 booking number,Hope people not to be deceived.

讲述 about

研究生银行卡被骗数千元 Graduate student card was tricked into thousands of yuan

　　“这几天网上购票的人特别多，订票网站根本进不去。”小王说，她帮阿姨订春节回家的火车票，连续三天都没能在“12306铁路部订票网”抢到票。随后，她在网上找到名为“铁友网客服”的电话“010-56254946”。

"This few days online ticketing people much more special,Booking sites simply into not to go."Wang said,Her aunt help book train ticket back home during the Spring Festival,For three consecutive days didn't get in"12306 railway ticketing network"Get the ticket.then,She found on the web is called"Iron friends network customer service"In the phone"010-56254946".

　　“对方说能订到2月5号北京到南昌的卧铺，让我在ATM机上转账593元。”小王说，票价就是593元，所以她并未怀疑。转账后，对方称尚未操作成功，要求小王查询余额并告知，然后在转账栏输入验证码。

"Each other can say book a sleeper to Beijing to nanchang on February 5,Let me on an ATM transfer 593 yuan."Wang said,The fare is 593 yuan,So she didn't doubt.After the transfer,The other says has not yet been successful operation,Ask wang check balances and let us know,Then enter the code in the transfer bar.

　　“客服说只是要登记一个代码。”小王说，由于买票心急，她就按照对方的要求在转账栏输入代码“3987.12”，然后按了确认键。

"Customer said is just a code to register."Wang said,Due to the rush for tickets,She is in the transfer bar code according to the requirements of each other"3987.12",Then press the confirm button.

　　小王说，她查看余额才发现被骗，再拨打该网站电话已无法接通。随后，小王向昌平七里渠派出所报警。

Wang said,She didn't found that I cheated to check the balance,Then call the site has been unable to get through.then,Wang to changping seven channel in the police station alarm.

　　银行交易清单显示，小王的银行卡两次转账合计4580.12元。

Bank transactions listing shows,Wang card twice transfers amounted to 4580.12 yuan.

　　昨日，七里渠派出所民警表示，小王遇到的情况可能是串并案，目前警方正在工作中。记者联系到的铁友网工作人员证实，网站仅在上海区域运营，该电话并非公司电话。

yesterday,In the seven canal the policemen said,Wang met may incorporate,Police are now working.Reporter contacted the iron net staff confirmed,Site operating only in Shanghai area,The phone is not company phone.

　　北京铁路局提醒，铁路部门唯一订票电话号码为010-95105105，希望市民不要上当受骗。

Beijing railway bureau to remind,Railway departments only for 010-95105105 booking number,Hope people not to be deceived.

体验 experience

ATM机转账栏输“验证码” ATM transfer bar to lose"Verification code"

　　按照小王提供“010-56254946”号码，记者致电称购买2月8日北京到深圳的高铁票。

According to wang to provide"010-56254946"number,On February 8, reporters call said to buy the high-speed train tickets from Beijing to shenzhen.

　　“欢迎拨打客服热线，您的通话可能会被录音。”闽南口音的客服人员接通电话，要求提供车次、姓名和身份证号。记者提供与姓名不符的身份证号，客服人员称订票信息已录入系统，接下来需付款。记者提出网银支付，客服称公司网银系统故障，需ATM转账支付。

"Welcome to call customer service hotline,Your call may be recorded."Minnan accent she hooks up her telephone customer service staff,Required to provide service/Name and id number.Journalists provide id number differs from your name,The personnel of the service said booking information has been input system,The need to pay.Reporter e-currency payment,Customer said the company net silver system failure,ATM transfer to pay.

　　按照对方的要求，记者找到ATM机，客服要求在转账栏输入车价“936.5”并确认。记者谎称转账成功，客服尚未操作成功，要求记者查询余额并告知，然后在转账栏输入验证码。

According to the requirements of each other,Journalists find an ATM,Customer requirements in the transfer bar input prices"936.5"And confirm that.Reporters that the transfer is successful,Customer service has not yet been successful operation,Asked reporters check balances and let us know,Then enter the code in the transfer bar.

　　记者称自己卡内余额12380元，客服称要在转账栏输入验证码“12370”。

Reporter said his remaining sum inside card 12380 yuan,Customer service said to enter the code in the transfer bar"12370".

　　随后，记者谎称操作成功，客服称等消息取票就行了，便挂断电话。

then,Reporters that the operation is successful,Customer service said news of the ticket,Then hang up the phone.

　　整个过程中，客服人员从未质疑过订票姓名与身份证不符，而所谓验证码与卡内余额仅差10元，“问余额就是防止验证码超过余额，转账无法成功。”被骗的小王说。

The whole process,The personnel of the service has never been questioned the booking name does not accord with id card,The so-called authentication code with the remaining sum inside card just 10 yuan,"Ask the balance is to prevent more than balance verification code,Transfer can't succeed."Were tricked into wang said.

　　昨晚，记者以真实身份致电“010-56254946”。客服人员先是称“有人投诉行骗，仅仅是因为业务竞争”，记者讲述体验过程后，对方随后再也不接电话。（记者 何光）

Last night,,Reporters call to real identity"010-56254946".The personnel of the service first"Someone complained the con,Just because business competition",After the reporter experience process,Then don't answer the phone.(The reporter He Guang)