李军29岁，是南昌火车站候车室“红土情”服务台的一名普通客运员，她每天的工作是从早上8点到晚上9点连续13个小时接受旅客咨询和求助。

Li, 29,,Is the nanchang railway station waiting room"The clay mood"An ordinary passenger steward to the service desk,She work every day from 8 a.m. to 9 PM for 13 hours to accept consulting and passengers for help.

　　车站值班站长王芳说：“5年来，没有一位旅客投诉她，李军对待工作的责任和热忱让许多10多年的老客运员钦佩不已！”

On duty station master wang fang said:"In five years,None of the passengers complain about her,Li responsibility and enthusiasm to work for many more than 10 years old passenger steward admired!"

　　人流密集的南昌火车站，小孩与家长走散的情况时有发生。李军告诉记者，有民警和热心人送过来的孩子，也有在巡查中找到的，帮孩子和亲人团聚是她最快乐的事。5年里，她共帮助200多个走失儿童找到亲人。

Crowded the nanchang railway station,Children and parents separated.Li told reporters,There are police sent children and warm-hearted man,Also have found in inspections,To help children and their families is her most happy things.In the five years,She has helped more than 200 lost child find their loved ones.

　　一天，一位40多岁的中年妇女带着一名5岁的孩子来到车站服务台，看到李军，一把抓住她的手，激动地说：“孩子，快谢谢这位阿姨，要不是她的帮助，妈妈可能再也见不到你了。”原来，这是一位走失孩子的母子，这次她专程来感谢李军，并送她一个包装精美的小杯子。“由于帮助的人太多，我当时想不起什么时候为这位家长提供过帮助。”李军笑着说。

One day,A middle-aged woman in her forties with a 5 year old children came to the station information desk,See li,Grabbed her hand,Excitedly said:"The child,Thanks to the aunt,If it weren't for her help,Mother could not see you anymore."The original,This is a lost child's mother,This time she made a special trip to thank li,And send her a small cup of exquisite packaging."Because of the help too many people,I can't remember what time for the parents to provide help."Li Junxiao said.

　　李军的工作很累，经常她要连续当班13个小时，大部分时间只能站着，连吃饭时间都是见缝插针，中途放下筷子被旅客叫去帮忙是常事，每天都是吃这种“流水饭”；薪水不多，每个月只有1千多元钱工资，还只是一名临时聘用工。

Li's work is very tired,Often she will continuous 13 hours on duty,Most of the time can only stand,Even the time is fit for dinner,Reputation is often got halfway down the chopsticks was called to help passengers,Every day is to eat this"Water of rice";Salary is not much,Only 1000 multivariate money wages each month,Is only a temporary to hire workers.

　　为多渠道服务旅客，李军还开通了个人微博“小军日记”，并开设了“免费预约服务”微博平台，在网上接受65岁以上困难旅客便捷进站的预约申请。2年来，“小军日记”已经记录了上百篇关于她和同事帮助旅客的经历和服务心得，最多时一天转帖和评论数超过2万人次。今年春运期间，“免费预约服务”也成为南昌火车站服务旅客的重要平台。

For multi-channel service to passengers,Li also launched a personal weibo"Small army diary",And opened"Free booking services"Microblogging platform,Accepted in the online difficult convenient passenger station over the age of 65 years to make an appointment to apply for.In 2 years,"Small army diary"Have recorded hundreds of articles about she and her colleagues help passenger experience and service experience,Most time turn post and comments of more than 20000 passengers a day.During the Spring Festival this year,"Free booking services"Has become an important platform of nanchang railway station passenger service.

　　一位网友在微博上跟帖评论：“这姑娘的心怎么这么大呢？”李军对记者说，她选择铁路客运员工作，源于父母平时教诲：多奉献，少索取，人生就快乐。

A netizen comments on weibo:"The girl's heart how so big?"Li told reporters,She choose railway passenger steward work,Is the result of parents normally do:Give much,Take little,Life is happy.

　　晚上11点左右，工作一整天疲惫不堪的李军都要坐着公交车回到位于南昌市六眼井的一片旧棚屋区内，她和62岁的母亲李梅花就住在这里。这个家其实就是一间不足20平方米的棚屋，一张床、一个沙发就把房间塞得满满当当，房间内几乎所有东西都是旧的。“希望有一天这里能拆迁，妈妈能住上一间新房子，哪怕比这间还小。”李军满怀期待。

At 11 o 'clock,Tired li working all day long to sit bus back to six Wells located in nanchang a old sheds,She and her 62 - year - old mother Li Meihua lived here.This home is a less than 20 square meters huts,A piece of bed/A sofa is the room empty,Almost everything in the rooms are old."Hope one day we can here,Mom can live in a new house,Even if it is smaller than this."Li anticipation.

　　李军的父母都是企业退休职工，双胞胎妹妹已经出嫁。8年前，老父中风瘫痪，一直卧床7年，李军和妹妹念完中专后就出来工作挣钱养家。

Li's parents are both retired enterprise employees,Twin sister has married.Eight years ago,Father of stroke paralysis,Always stay in bed for 7 years,Li and her sister went out after read technical secondary school work to earn money for the family.

　　去年，父亲去世了，棚屋里只剩下李军和母亲相依为命，她每天工作回家的第一件事是为母亲洗脚搓脚，陪母亲聊聊单位的新鲜事。为照顾母亲，29岁的李军至今还是单身，对于男友的标准，她说：除了人品好、有能力养家之外，最重要的一条是要善待自己的母亲。

Last year,,Her father's death,Hut only li and her mother lived alone,She work every day go home first thing is for the mother to wash feet rub feet,Accompany my mother talk about unit new.To care for her mother,Li, 29, up to now still single,For my boyfriend's standards,She said:In addition to good character/Have the ability to support his family,One of the most important is to be kind to his mother.

　　李军的故事在网上流传后，热心的网友和粉丝们纷纷为她发来了鼓励和祝福。面对潮涌而来的祝福，李军告诉记者，对母亲、对朋友、对旅客，她常常在心中默念的一句话是：你若安好，便是晴天。

After li's story on the Internet,Enthusiastic fans and fans have sent for her encouragement and blessing.In the face of quotas for blessing,Li told reporters,To my mother/To a friend/Of passengers,She often in the heart meditation is a word:If you are ok,Is sunny day.

　　(新华社“中国网事”)

(The xinhua news agency"China net matter")