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北京147家医院号源预约率仅两成 专家号挂号难--亲稳网络舆情监测室
2012-12-07

  据中国之声《央广新闻》报道,记者从北京市卫生局了解到,自去年7月底北京推出114医院统一预约挂号平台以来,北京147家医院的号源预约率为20%,但同时,也出现三级医院专家号挂号难的问题。

According to the sound of China[Wide central news]reports,Reporters from the Beijing municipal health bureau to know,Since last year the end of July Beijing launched 114 hospital unified make an appointment since platform,Beijing 147 hospitals number source booking rate was 20%,But at the same time,Also appears tertiary hospital ZhuanGuHao registered the difficult question.

  据市卫生局有关负责人介绍,目前统一平台上注册者已经达到360.4万,所有上线医院投入号源累计达到2876.5万个,累计预约成功号源579.6万个,总体预约率为20.1%。其中,普通号和专科号预约率为10.4%,专家号预约率为43.9%。本市的66家三级医院已经全部纳入统一预约挂号平台,预计今年年底前,全市二级医院将全部接入统一平台,提供网络和电话预约服务。

According to the city health bureau relevant controller introduces,At present the unified platform registration has reached 3.604 million,All online hospital input number source came to 28.765 million a,Accumulative total reservation success number source 5.796 million,Overall booking rate was 20.1%.the,Ordinary number and specialized number booking rate was 10.4%,ZhuanGuHao booking rate was 43.9%.This city of 66 tertiary hospitals have been fully integrated into the unified make an appointment platform,Is expected before the end of this year,The secondary hospital will all access unified platform,Provide network and telephone reservation service.

  不过,现在仍有人在反映专家号不好预约。对此,市卫生局副局长雷海潮说,今年,预约挂号统一平台的总体号源预约率,随着二级医院上线数量增加而降低,大量普通号和专科号,包括超过一半的专家号都没有约出去,特别是二级医院的预约率较低,大部分到二级医院就医的居民仍然选择在挂号窗口随机挂号,说明居民还没有普遍形成“看病先预约”的就医习惯。另一方面,市民普遍反映的“挂专家号难”,主要是三级医院重点科室的知名专家号难挂。

but,Now there is still ZhuanGuHao bad in reflecting the appointment.this,Deputy director of the municipal bureau of health LeiHaiChao said,This year,Make an appointment unified platform overall number source booking rate,With the secondary hospital online quantity increase and reduce,A large number of ordinary number and specialized subject number,Include more than half of the ZhuanGuHao are not about out,Especially secondary hospital booking rate is low,Most of the inhabitants of the secondary hospital still selection in registered window random registered,That people haven't common form"First make an appointment to see a doctor"Health habits.On the other hand,People generally reflect"Hang ZhuanGuHao difficult",Mainly is the tertiary hospital key departments of famous ZhuanGuHao difficult to hang.

  一边是患者约不上号,另一边却是放出号源没人理。卫生部门表示,将采取多项举措,进一步优化各医院门诊服务流程,推进预约诊疗。比如在医疗机构中开展分时段预约,将预约就诊时段细化到15分钟到1小时以内,减少患者在医院的候诊时间;各医院还在开展专家层级预约诊疗试点,为遴选出的知名专家组建专家团队,由专家团队的普通号或专科号医师,为患者进行初诊和检查后,根据病情再预约至相应专长的知名专家,提高患者就医选择的准确性,也提高知名专家的诊疗效率。(记者马喆)

One is the patients about the number,The other side is release number source nobody reason.Department of health said,Will take many measures,Further optimization of the hospital outpatient service process,Advance booking diagnosis and treatment.For instance in medical institutions in the period of time make an appointment,Will make an appointment to see a doctor time refining to 15 minutes to 1 hour within,Reduce the patients in the hospital waiting time;The hospital is still in development experts hierarchy appointment pilot diagnosis and treatment,For selected famous experts form expert team,The expert team of ordinary number number or junior doctors,For patients after first visit and check,According to the condition to make an appointment to the corresponding feat of famous experts,To improve the accuracy of the choice was hospitalized,Also improve the famous experts of diagnosis and treatment efficiency.(Reporter 马喆)


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