图为北京某医院排队挂号的人们。 　

The graph is a hospital of Beijing people queue up to register.

　　资料图片

Material picture

　　挂号难是个老问题，年年喊，年年难。挂号难是优质医疗资源短缺的一个缩影，集中体现在大城市大医院专家号供不应求。尽管社会各界反映强烈，但仍无法满足患者的需求。近日，本报记者在北京多家大医院跟踪采访了部分患者的挂号过程，不仅体验了患者的求医之难，也发现了个别医院管理上的漏洞。例如，有的医院“号贩子”横行无阻，既加剧了资源紧缺，也加重了患者负担，令百姓深恶痛绝。

Registered difficult is an old problem,From year to year shout,From year to year difficult.Registered difficult high quality medical resources shortage is a miniature of the,Embodied in big cities big hospital ZhuanGuHao supply falls short of demand.Although the social from all walks of life to reflect intensely,But still can't meet the needs of patients.recently,Our correspondent in Beijing several large hospital tracking interview some patients registration process,Not only the experience of patients to seek medical advice,Also found that the individual hospital the loopholes in management.Such as,Some hospitals"Number dealers"Regardless of transverse,Not only aggravate the resource shortage,Also aggravate the burden of patients,Make the people detest.

　　近年来，北京各大医院为了缓解挂号难，采取了预约挂号、增加号源等多项措施，但群众的感受并不明显。从本质上看，挂号难反映了我国优质医疗资源短缺、卫生资源分布不均衡、分级诊疗机制不健全等问题。因此，解决挂号难，绝非一朝一夕之事。只有不断深化医改，触动深层的体制机制改革，才能破解这道难题。从今天起，本版将陆续推出“关注看病难”系列报道。

In recent years,Beijing each big hospital in order to alleviate registered difficult,Take the make an appointment/Increase the number source and so on a number of measures,But the feeling is not obvious.In essence,,Registered difficult to reflect the high quality medical resources shortage in our country/Uneven distribution of health resources/Classification problems such as diagnosis and treatment mechanism is not sound.so,Solve difficult registered,Were toiling upward in the things.Only by constantly deepen the reform,Touch the deep reform of mechanism of system,To crack this problem.From this day onwards,This version will be releasing"Attention to see a doctor difficult"Series of reports.

　　——编 者

- who made

　　

1 1

　　北京积水潭医院—— Beijing ji shui tan hospital --

　　砖头替人来排队 Especially the brick to queue

　　田博夫

TianBoFu

　　1月7日凌晨2点30分，记者来到北京积水潭医院。只见挂号大厅的门紧锁着，零星几个人在大厅外面站着，搓着手，跺着脚。此时，室外温度是零下15摄氏度。

On January 7th at 2 PM,Reporters came to Beijing ji shui tan hospital.Only registered the hall door locked,Sporadic several people in the hall outside station,Rub to,stomped.At this time,Outdoor temperature is degrees Celsius.

　　挂号大厅门外有8个号码，每个号码对应一个里面的窗口，提前挂号的人要在外面排到6点，才允许进入大厅，7点准时放号。我仔细观察，发现每个队伍前面都有砖头或者凳子，挡住了后来者。

Registered outside the hall eight number,Each number corresponds to a inside the window,Early registration should be on the outside row to 6,Is allowed to enter the hall,7 FangHao on time.I watch carefully,Each team has found in front of the brick or stool,Blocking the successor.

　　在排队的人群中，我认识了一对姓李的兄妹。兄妹俩一个34岁，一个32岁，吉林人，哥哥是公务员，妹妹是小学老师。2011年，父亲脊椎病恶化，右腿出现麻木症状，连正常行走都很费劲。兄妹俩带着老人先后辗转了当地几家医院，从小门诊到大医院，花了上万块钱，病情始终不见好转。

In the queue,I met a name is lee's brother and sister.Brother and sister both a 34 years old,A 32 years old,Korea,Brother is civil servants,My sister is a primary school teacher.In 2011,,Father spinal disease,The right leg numbness symptoms appear,Even normal walking is difficult.Both brother and sister with the old man has toss the local several hospitals,From the hospital outpatient service,Spent tens of thousands of dollars,The illness has not get better.

　　“今年1月初，我爸走路越来越不利索，长春的医生有的说要做手术，有的说要静养，都没个准话。”妹妹说，他们三人从吉林德惠市出发，坐了15个小时的火车才到了北京。

"Early January,My father walk more and more not agile,Changchun doctor some said to do surgery,Some said to rest,Didn't a ZhunHua."Sister said,Three of them from jilin DeHuiShi start,Sit for 15 hours of the train to get to Beijing.

　　“我是3点来的，还没有排到第一个。挂号还能用砖头替人？下次我撒把小米，是不是也能占几十人的位置？”哥哥指着前面两排砖头和凳子，气愤地说。

"I am three points to the,Haven't row to the first.Registered with Chinese bricks?Next time I and the millet,Whether can also account for the location of the dozens of people?"Brother front as two rows of bricks and stool,Angrily say.

　　“那些占位置的都是号贩子，5点多他们一准出现，因为5点半保安要来清理砖头和凳子。”一名来挂号的本地人说。

"Those of position is no dealers,5 o 'clock they certainly appear,Because half past five security to clean up bricks and stool."A name registered resident said.

　　“咋不在网上挂号呢？”我问。

"Zha not online registered it?"I asked.

　　“之前就听说过可以预约，可是打电话一问，脊柱外科普通号都要排到1月17日，我们想找的张贵林专家号2月4日之前都没了，都快过年了，谁能等得起啊！”哥哥抱怨说。

"Before they heard can make an appointment,But call ask,Spinal surgery, common to row until January 17,,We want to find ZhangGuiLin ZhuanGuHao before February 4, all gone,Are going to celebrate the New Year,Who will have to wait up ah!"Brother complained.

　　“号贩子更可气，在网上联系了一个号贩子，开价300元。我们来这里挂号是100元，省点是点吧，都是普通人家，省这200元，一个人的路费就出来了。”

"No more annoying dealers,In the online contact a number dealers,Price 300 yuan.We are here to address is 100 yuan,Province point is point it,Are all ordinary people,Save the 200 yuan,A person's travel came out."

　　5点20分，挂号大厅外的8个“窗口”已经站了不少人。距离挂号大厅开门还有40分钟，前两排“砖头”的主人陆续现身，显然是有备而来。清一色厚厚的长棉袄，与周围的人格格不入。不久，4名工作人员也穿梭在各个室外“窗口”之间，维持队伍秩序。

5 points and points,Registered outside the hall 8"window"Have got a lot of people.Distance registered the hall door and forty minutes,Before two row"brick"Master has appeared,Obviously is prepared.Uniform thick long quilted jacket,Out with the people around you.soon,Four workers also shuttle in various outdoor"window"between,Maintain team order.

　　一位维持秩序的工作人员说：“冬天人没有那么多，这些人大厅里基本能装下。要是夏天，队能排到后面楼的大树那里。”5点40分，妹妹经过长途旅行劳顿，显然体力不支，抱着膝盖蹲在了地上。

A maintain order staff said:"Not so much in the winter,The National People's Congress hall can hold basic.If summer,Team can row behind to the floor of the trees there."5 points and points,Sister after the long journey fatigue,Obviously collapses,Holding the knee squat down on the ground.

　　6点整，挂号大厅开门。

6 o 'clock,Registered the hall door.

　　“终于进来了，有一种热炕头的感觉。”妹妹说。

"Finally came in,There is a hot feeling of kang."Sister said.

　　7点整，挂号大厅各个窗口传来挂号注意事项的广播，8支队伍一点点前移。

7 o 'clock,Registered the hall from each window registered matters needing attention of broadcast,Eight teams in a little forward.

　　7点36分，这对兄妹挂上了专家号，是第七号。哥哥很快把父亲从小旅店接到医院，在诊室门口等待专家。

7 36 points,The brother and sister now hung up the ZhuanGuHao,Is no. 7.The father brother soon from the hotel to the hospital,In the clinic the door waiting for experts.

　　9点，李家兄妹领着父亲就诊完毕。医生建议，办理住院手续准备手术。因为没有床位，护士让他们等通知。

9,The brother and sister took the father to see a doctor.The doctor advised,Go through the admission procedures to surgery.Because there is no bed,The nurse let them wait for notice.

　　“这一等，不知又是多久。”哥哥说。

"The first,Don't know how long is."Brother said.

　

　2 2

　　北京同仁医院—— Beijing tongren hospital --

　　熬了两夜挂上号 Cook for two nights, hang up

　　田博夫

TianBoFu

　　1月9日凌晨3点，记者来到北京同仁医院眼科挂号大厅。此时，7个窗口都已经排了至少10米的队。站着的、坐着的、躺着的，什么姿势都有。

On January 9th at 3 o 'clock in the morning,Reporters came to Beijing tongren hospital eye registered hall.At this time,Seven window have been lined up for at least ten meters team.standing/sitting/lying,What position.

　　我排到了3号窗口的队伍里。数了数，前面一共有21个人。排在我前面的是一位中年妇女，我便和她攀谈起来。她姓王，内蒙古扎兰屯市人。

I arranged to the no. 3 window in the team.Counted the,In front of a total of 21 people.Row in front of me is a middle-aged woman,I will talk with her up.Her last name is wang,Inner Mongolia ZaLanTunShi people.

　　“才3点多，怎么就这么多人呢？”我问。

"Is only 3 o 'clock,How so many people?"I asked.

　　“我本来想1点就来排队，起来后看旅馆外面太黑，没敢自己走，就等了一会儿才过来。”她说。

"I wanted to 1 point to queue,After get up to see the hotel is too dark outside,Didn't dare to them to go,You wait for a while to come."She said.

　　“大姐，您挂什么号啊？”

"Elder sister,You hang what number?"

　　“眼底号，听说不好挂。”

"Fundus number,Heard that bad hang."

　　“大老远来，怎么没在网上预约？”

"Came all this way to,How do not in the online booking?"

　　“压根没用，专家号都满了。我丈夫得的是急病，眼底出血，我们那的医生说要做手术，不能等太久。”

"Totally useless,ZhuanGuHao are full.My husband's acute disease,Eyeground hemorrhage,The doctor said to do surgery,Can't wait too long."

　　挂号大厅没有暖气，门是敞着的，非常寒冷。才4点多，王大姐已经两腿发麻，来回蹲站了几次，每次蹲着起来都要捶好一会儿腿。

Registered hall without heat,Door is open,Very cold.Just 4 o 'clock,WangDaJie has two legs pins and needles,Stand back and forth squat down several times,Each squatter will beat up for a leg.

　　“您啥时来的北京啊？”我问。

"You what time Beijing ah?"I asked.

　　“昨天晚上来的，折腾死我了。早知道这样，我带个小板凳来。现在又困又累的，都快挺不住了。”王大姐捂着腰又蹲了下去。

"The last night,Flounder dead I.Early know so,I took a small wooden bench to.Now and sleepy and tired,All quick is not to live."WangDaJie wu wear waist and squat down.

　　7点整，挂号窗口开始放号了。就在前面还剩下不到10个人的时候，我就听到有人说，挂不到眼底号了。

7 o 'clock,The registration window began to FangHao.The left front less than ten men,I heard someone said,Hang less than fundus number.

　　我们缓缓往前走，王大姐终于排到了窗口前。

We slowly go on,WangDaJie finally arranged to the window.

　　“挂个眼底专家号。”

"On the ZhuanGuHao fundus."

　　“没了。”

"Didn't."

　　“那就挂个普通号。”

"Then hang a common number."

　　“也没了。”

"Also didn't."

　　王大姐失望地走了，我在门口追上了她。

WangDaJie disappointed to go,I at the door after her.

　　“怎么可能一个号也没了呢？我现在回去睡觉，明天接着来。”她的眼圈有点红。

"How can a number also didn't?Now I go back to sleep,Tomorrow and then to."Her eye a little red.

　　1月10日清晨5点30分，我再次来到同仁医院。我好不容易挤进人群，在6号窗口的前几排找到了王大姐。

In the early morning of January 10, 5 PM,Once again, I came to tongren hospital.I am very not easy to squeeze into the crowd,In 6 before the window a few found WangDaJie.

　　“您几点过来的？”我问。

"What time will you come over?"I asked.

　　“两点过来的，总算排到了前几位。”她的眼睛有点红肿。

"Come at two o 'clock,Finally arranged to the top."Her eyes a little red.

　　7点整，窗口开始放号。很幸运，王大姐终于挂上了眼底专家号，还是第五号。

7 o 'clock,Window began to FangHao.lucky,WangDaJie finally hung up the ZhuanGuHao fundus,Or fifth.

　　“折腾死了，我得回旅馆接我丈夫了。”寒风中，她的背影很快消失了……

"Flounder died,I have to go back to the hotel for my husband."Cold wind,Her figure disappears quickly...