一封补交7元挂号费的邮件打动医生 An email fill pay the registration fee of $7 by a doctor

　　3月底，浙医二院全面开放先挂号后补费服务 At the end of march,ZheYi fully opened 2 hospital services registered after the repair fee first

　　7天以内的所有号子，都可在30台自助挂号机上预约 All the room within 7 days,Can be in 30 self-help registered phone booking

　　“大多数患者都是有诚信的，我们从去年11月份推出这个先看病后补交挂号费的服务，逃费率从最初的16%下降到了现在的4%。”徐翔说，这个数据，让他们倍感欣慰。

"Most of the patients are all good faith,We introduced since last November, the first to see the doctor after paying the registration fee,Escape rate from the original 16% to 4% now."Xu Xiangshui,This data,Let them feel relieved.

　　提起这个措施的初衷，和浙医二院号子太俏有一定关系。早些年到浙医二院挂专家号的人，都有过这样的感受：为了挂到一个心仪的专家，提早一天就在医院门口排队等待，一晚上排队排下来，就是为了赶上医院开门时能抢到号。

The purpose of the filed this action,And ZheYi 2 hospital room too qiao have certain relations.In the early years to ZheYi 2 hospital visit,Have experienced the feeling:In order to hang a right expert,Waiting in line at the gate of the hospital in a day early,One night in line down,In order to catch up with the hospital can get the number when opening the door.

　　长长的队伍，让浙医二院的院长王建安很痛心。在医院推出系列的数字化措施后，浙医二院于去年11月份推出凭身份证就能在挂号机上自助挂号的措施，包括7元的普通专家号以及150元的名医号，全部采取诊疗后补交的方式，这些挂号机上的号子，于每天傍晚5点之后，放出次日的号子。全院设有30台自助挂号机。

Long lines,Let dean Wang Jianan ZheYi two homes very sad.In the hospital after launch series digital measures,ZheYi 2 hospital introduced last November by id can be registered on the register self-help measures,Including ordinary visit 7 yuan and 150 yuan of the famous doctor,All way to take back after the diagnosis and treatment,These registered on the song,In every evening after 5 PM,Released the next day of the room.Floor is equipped with 30 self-help registered machine.

　　这个措施，使得漏液排队的现象大大减少，方便了患者。

This measure,Makes the discharge line is greatly reduced,Convenient for patients.

　　但是，推出这个措施之初，医院没有担心是不可能的，最初半个月统计下来，发现逃费率达到了16%，仍旧坚持了下来，目前逃费人越来越少了，迅速下降到了4%。

but,Launched at the beginning of this measure,Hospital not worry it is not possible,Count down first half a month,Found escape rate reached 16%,Still insist on down,Current costs people less and less,Drops rapidly to 4%.

　　“我们相信患者，同时也推出一条制约的措施，即如果第一次来看病逃费了，医院的系统就会有记录，被列入了黑名单，等下次来看病的时候，必须补交才能看病。”徐主任说，当然也不排除有的患者一忙忘记了补交，医院会在次日发一条短信提醒，如果还不补交，就被列入黑名单。

"We believe that patients,At the same time launched a restriction measures,If the first time to see the doctor took,The hospital system will be record,Was on a blacklist,While waiting for the next time to see a doctor,Have to pay to see a doctor."Director xu said,Of course does not rule out a busy forgot to fill some patients,The hospital will send a message to remind the next day,If don't pay yet,Has been blacklisted.

　　“大多数患者是非常诚信的，早在这个服务前，我们推出了只需要身份证就能无偿使用本院的轮椅，结果大家都还回来了。”徐主任说，正是基于这样的情况，医院计划于3月底将所有的普通号及专家号、名医号都放到自助挂号机上挂，7天内的号子都可以预约，将大大方便患者，也是最有效地杜绝黄牛抢号的办法。

"Most of the patients is a very good faith,As early as before the service,We launched only need id card you can use our wheelchair free of charge,Results all has come back."Director xu said,Based on this situation,Hospital plan to set all the ordinary number and visit at the end of march/Who hang in self-help registered phone number,Within 7 days of the song can make an appointment,Will be greatly convenient for patients,And most efficient method to prevent scalpers take number.

　　今年6月份，浙医二院计划全面推出先诊疗后付费的服务，患者有望可以用任何一张银行卡，在自助挂号机上挂号看病。等所有的诊疗行为都结束后，再结算费用。

In June this year,ZheYi 2 hospital plans to launch comprehensive diagnosis and treatment before they are paid service,Patients are expected to any a piece of bank card can be used,In the self-help registered on the register.After the all of the diagnosis and treatment behavior,Clearing fees again.

　　先诊疗后付费这样的模式，新医改以来，全国各地的医院都在探索，其中一个最大的顾虑就是，患者看完病后不付钱了。这样的顾虑，浙大医学院附属第二医院的医务人员也有，但权衡再三，医院于去年11月份，在挂号环节推出了先看病后付费，把医院所有现场号子全部放在自助挂号机上，患者只要凭身份证或医保卡就能挂号，等就诊结束，与其他费用一起，补交挂号费。

Diagnosis and treatment before paying such a pattern,Since the new reform,Hospitals across the country are exploring,Is one of the biggest concerns,Don't pay after finish see patients with disease.Such concerns,The 2nd affiliated hospital of zhejiang university school of medicine, medical personnel as well,But weigh repeatedly,Hospital in November last year,Payment after the registration link to launch the first to see the doctor,The hospital all field song on self-help registered machine,Patients with as long as the id card or medical insurance card can be registered,After doctor,Together with the other fees,To pay the registration fee.

　　这样的先看病后付费的办法，确实碰到了不少逃费的，但日前，一名温州患者的补交挂号费的邮件，深深感动了医院，也从这件事情看到了信心，计划于本月底，将所有的号子，都放到自助挂号机上。

The way of pay after this first to see the doctor,Really met a lot of fee,But recently,A wenzhou patients pay the registration fee of mail,Deeply touched by the hospital,Also see the confidence from this matter,Plan by the end of this month,Will all of the song,In self-help registered machine.

　发来电子邮件要补交7元挂号费 Sent email to 7 yuan to pay the registration fee

　　推行3个多月来逃费率逐月下降 For more than three months to escape rate dropped month by month

　　2月28日，浙医二院院办的电子邮箱里，收到了一份特殊的邮件，邮件的内容如下：

On February 28,,ZheYi courtyard in the acknowledgement email,Received a special email,The content of the email as below:

　　“我09年在浙二医做过动脉瘤手术，在前几天去贵医复检，找的是神经外科的张宏医生，在他热心的帮助下，我做完了检查。于2月26日挂了张宏师生的预约号，挂号凭条上说明了就诊后补交挂号费。但是因为我要赶当天回温州的火车，于是在就诊后匆忙间忘记了补交挂号费，在上车后才记起，当时心中很是惭愧。虽然才几块钱的挂号费，但却令我心中不安。于是在贵院的网站上找到邮箱，想以此联系贵院，问下医院银行账号以及挂号的费用金额，以便我能补交挂号费。”

"09, I worked in zhejiang 2 d aneurysm surgery,In a few days ago to your medical review,Looking for neurosurgery doctor zhang hong,In his enthusiastic help,I finished checking.On February 26 to hang the teachers and students of zhang hong the booking number,To pay the registration fee after registration slip shows the visits.But because I want to catch the train back to wenzhou on the day,So after the doctor haste forgot to pay the registration fee,Remember only after get on the bus,When the heart is very ashamed of myself.Although only a few dollars of the registration fee,But it makes my heart uneasy.So on your school website to find email address,Trying to contact your school,Ask next hospital register bank account and the charge amount,So that I can pay the registration fee."

　　与邮件同时发过来的，是一张皱巴巴的挂号单子的照片，挂号单上写着，是2月26日挂神经外科张宏医生的专家号，患者姓施。挂号费为7元。

With the email sent at the same time,Is a photo of a crumpled registered list,On booking form,On February 26, is hang a neurosurgery doctor zhang hong's visit,Patient surnamed shi.The registration fee is 7 yuan.

　　这份邮件辗转交倒了浙医二院门诊部主任徐翔手中，他很快给施先生打去电话，但施先生一直没接电话。

This email and poured ZheYi Xu Xiang, director of the hospital outpatient department of two hand,He quickly called to Mr Shi,But Mr Shi has not answered the phone.

　　徐主任发了条手机短信，感谢施先生如此诚信，同时表示，自己已帮助垫付了7元钱，请施先生不必担心。

Xu, director of the sent SMS,Thank you so trust. Mr,At the same time said,She has help paid 7 dollars,Please don't worry about it. Mr.

　　收到徐主任的短信后，施先生于当天晚上回复了这样一条短信：

After receiving the xu, director of the SMS,Mr Shih Thursday night to return to such a message:

　　“徐翔主任你好，因为我工作的环境有很大的噪音，所以未接到您的来电，真的感到很抱歉。非常感谢浙医二院优良的服务，非常感谢您为我垫付了挂号费，同时感谢神经外科的医务人员，特别是张宏医生的热心治疗，是浙医二院的医护人员给了我新的生命。”

"Hello, director of the Xu Xiang,Because I work environment has a lot of noise,So not received your call,Really feel sorry.Thank you very much ZheYi two excellent service,Thank you very much for your paid the registration fee for me,Thanks for neurosurgery medical staff at the same time,Especially the zeal of zhang hong the doctor treatment,Is ZheYi 2 hospital medical personnel gave me a new life."

　　虽然只有7元挂号费，而且还是一名外地患者，但施先生仍旧选择补交。他的举动，让浙医二院感受到一种诚信。　　□通讯员 方序　本报记者 黄淼君

Although only 7 yuan the registration fee,And is also a foreign patients,But Mr Shi is still choose to pay.His move,Let ZheYi 2 hospital feel a kind of good faith.- the correspondent order our reporter Huang Miao jun