国家邮政局高度重视旺季快递服务质量，针对近期媒体曝光的问题，组织相关省（市）邮政管理局迅速展开调查。

National post office attaches great importance to the peak season express service quality,In view of the recent media exposure of the problem,Organize related provinces(The city)The postal administration quickly opened an investigation.

　　山东省邮政管理局抽调精干人员迅速组成调查组，于2012年12月24日赶赴相关地市，分别采取走访摸查、查阅相关文档、现场询问等方式对山东青岛速尔快递公司、青岛京海全峰快递公司、青岛龙邦快递公司（以下分别简称为速尔、全峰、龙邦）等三家涉案快递企业进行了实地执法调查。经调查，全峰公司属于无证无照违法经营，现已被山东省邮政管理局取缔。龙邦公司在案发当时亦未取得经营许可，该公司于2012年11月1日被青岛安捷快递公司收购。速尔公司员工于某，业余时间与乔某共同实施盗窃。事发后，速尔公司已将于某开除，并通报全公司。

Shandong province postal administration quickly deploy capable personnel of investigation,On December 24, 2012 to relevant city,To visit MoZha respectively/Refer to related documents/The way of asking for shandong Qingdao speed, Courier company/Qingdao Beijing sea all feng express company/Qingdao LongBang express company(The following abbreviation for speed, respectively/The peak/LongBang)Such as three express company involved in the field of law enforcement investigation.After investigation,The peak company belongs to the unlicensed manage illegal business,Have been the postal administration of shandong province banned.LongBang company at the time of the crime also has not obtained a business license,On November 1, the company was founded in 2012 by Qingdao AnJie express company takeover.In a certain speed company employees,In my spare time with Joe a common implementation of theft.After the incident,Speed, the company has set up a file in a fire,And inform the whole company.

　　2012年12月26日，河南省邮政管理局派出调查组赶赴南阳市对新闻媒体曝光的南阳申通快递公司进行了调查和走访。调查组依据事实与有关法律，组织用户与南阳申通快递公司进行了调解，最终双方达成了赔偿协议。2013年1月4日，上海市邮政管理局约谈了上海申通快递公司负责人，针对媒体报道反映的公司暴力分拣、客户信息泄露等问题，重申了相关法律规定与法律责任，告诫公司加强管理，严格依法经营。上海申通快递公司表示将认真开展自查与整改。1月4日，上海申通快递公司向国家邮政局递交了自查整改报告。

On December 26, 2012,Taking anyang of henan province postal administration sent inspectors to the news media exposure of nanyang Shanghai express company for investigation and visit.Investigation on the basis of facts and relevant laws,Organization user and nanyang Shanghai express company for mediation,Both sides reached a compensation agreement finally.On January 4, 2013,Shanghai postal administration interviewed the Shanghai Shanghai express company person in charge,According to media reports reflect the company sort of violence/Customer information leakage, etc,Reaffirmed the related laws and regulations and legal responsibility,Warned companies to strengthen management,In strict accordance with the business.Shanghai Shanghai express company says it will conscientiously carry out self-examination and rectification.On January 4,,Shanghai Shanghai express company the self-examination rectification report submitted to the national post office.

　　北京、广东等省（市）邮政管理局也正在对媒体反映的问题进行调查。下一步，相关省（市）邮政管理局将根据调查核实的情况，对相关企业与责任人员依法处理。国家邮政局将进一步加大监督检查工作力度，强化行业突出问题专项整治，提升快递服务质量，促进行业健康发展。

Beijing/Guangdong provinces(The city)Postal administration is investigating the media reflects the problem of.The next step,Related provinces(The city)Postal administration will be subject to investigation and verification,In the treatment related enterprise and responsible in accordance with the law.National post office will further strengthen the supervision and inspection,Strengthen the industry problems special regulation,Ascension express service quality,Promote the healthy development of the industry.