“面对越来越多的人上微博求助，你觉得这种个体网络求助，有用吗？看多了悲惨的求助帖，会逐渐麻木吗？”中山大学传播与设计学院副教授张志安近日抛出了这个问题。

“With more and more people on the Po for help，Do you think this individual network for help，Useful?？See more tragic turn thread，Will gradually numbness？”Sun yat-sen university school of design ZhangZhiAn spread and an associate professor in this problem。

谁的眼泪，谁的麻木？ Who tears，The numbness who？

　　“转，还是不转”，这对数亿使用微博的中国网民来说，正在成为了一个难题。

“turn，Or not turn”，The hundreds of millions of use the bo of Chinese netizens for example，Is a difficult problem。

　　从去年“随手拍解救被拐儿童”以来，微博求助时而“发威”，时而被证伪。近日的“南京红山动物园女童走失事件”，再次被证明照片和信息是伪造的。（本报7月6日曾报道过此事编者注）

From last year“Random shot free children turn”since，The bo for help sometimes“punches”，Sometimes be card false。recent“Nanjing hong shan zoo girl lost events”，Once again proved photos and information is false。（Our newspaper on July 6 have reported this editor's note）

　　“我经常看到有人求助，一开始还会帮忙转发，但发现‘南京走失小女孩’微博是假的之后，我基本只支持比较有名的微公益活动了。”

“I often see someone for help，At first, it will help forward，But found‘Nanjing lost little girl’The bo is false later，I only support basic of the more well-known micro public welfare activities。”

　　“网上微博求助是公民寻求救济的最后一个渠道。”知名网民邓飞说。拥有200多万粉丝的他，转发的陌生人求助不计其数，其中最多的是“没钱治大病”。

“Online micro bo for help is seeking relief of citizens last channel。”Well-known Internet users DengFei said。Has more than 200 fans of him，Forwards the stranger for help is countless，Most of them“No money to cure a serious illness”。

　　“求助者解决不了的困难，求助信息在微博上传开，就增加了解决问题的可能性。”到目前为止，邓飞转发救孩子的求助，“基本都成功筹到钱了”。他认为，求助信息通过微博传播，总会被那些愿意帮助的人看到。“我有200多万的粉丝，今天这拨人看到了，明天看到的又是另外一拨人。总能碰到被感动的人，愿意提供帮助的人。”

“Patient can not solve the difficulties，For help in micro information spread on bo，Increases the possibility to solve the problem。”So far，DengFei forwarding save the child's for help，“Basic all successful way to raise money”。He thinks，For help information through the micro bo spread，There would be those who are willing to help people see。“I have more than 200 fans，Today this dial the people see it，Tomorrow's another stir people see。Can always encounter is moved，Want to help people。”

　　张志安则并不像邓飞那样乐观：“真正能够获得帮助的人在微博上只是一小部分。”

ZhangZhiAn is not as DengFei so optimistic：“Real can get help in micro blog are only a small part。”

　　不少网民也认为，大多数人只是转发，并不会身体力行去援助。“我只是个刚毕业的学生，说实话是心有余而力不足，只能转发。”网民“David严126”说。网民“肥鸭vs月巴甲鸟”说得更坦率：“有空总是玩微博的人，有时并不能给求助者实质性的帮助。”

Many Internet users also think，Most people just forwarding，Will not physically to aid。“I'm just a graduate student，The truth is the spirit is willing, but the flesh is weak，Can only forward。”Internet users“David yan 126”said。Internet users“Fat duck on BaJia birds vs”Speak more frankly：“Free is always play the Po，Sometimes and can't give patient substantial help。”

　　一位媒体工作者的侄子得了白血病，他在微博上发动募捐。由于他自己是微博实名认证用户，最后转发量也很高。“但事实上没能发动起社会上的力量，除了上海的一位网友慷慨解囊捐了10万元，剩下的大多是圈内朋友捐的。”朋友和他事后反思，认为可能是因为白血病之类的求助“实在是太多了”。

A media workers nephew had leukemia，He launched a blog in a pea。Since he is the new bo authentication user，Finally forwarding quantity is also very high。“But in fact can't mobilize social forces，In addition to the Shanghai a net friend generously donated 100000 yuan，Most of the rest is circle of friends to donate。”Friends and he later reflection，That may be because the leukemia and ask for help“It is too much”。

　　有网民无奈地感叹：“看多了悲剧，会麻木。”

Have Internet users helplessly sigh：“See more tragedy，Will numb。”

为了同情，卖了尊严？ In order to sympathize with，Sell the dignity？

　　深圳龙越基金会理事长孙春龙认为，网民的麻木并不全是出于个人原因。“目前，微博求助还处于靠同情捐助的阶段，求助信息煽情化成了趋势。”

Shenzhen dragon the foundation directors ChangSunChunLong think，Users of numbness is not all for personal reasons。“At present，The bo for help is still in the stage by sympathy for donations，For help information into the sensational trend。”

　　“为了获得眼泪，求助者经常要把自己的全部隐私、辛酸，暴露在大庭广众之下。他得到了资助，却失去了尊严。”孙春龙说。

“In order to obtain the tears，Patient often have to devote all their privacy、poignant，Exposure to the public under。He got the funding，But lost dignity。”SunChunLong said。

　　伴随援助而来的负面代价，也成为了当下微博求助的一大争议焦点。

Along with the aid of the negative price，Also became the micro bo for help to a controversial focus。

　　邓飞并不讳言，微博求助会带来一些“意想不到的麻烦”。“因为我要帮助你，肯定要知道你的名字、情况，要不然就可能被你骗了。”我国目前的网络社会互助处于起步阶段，捐款人的公益意识并不成熟。“有些人觉得我捐了钱，我就是你的捐款人、恩人，那我就要很细致地去盘问，会有一些不够克制的、没礼貌的质疑。”

DengFei does not need，The bo for help to bring about some“Unexpected trouble”。“Because I want to help you，Sure to know your name、situation，Or you may be you lied to。”Our country's current social network help each other in the initial stage，The public consciousness is not mature donors。“Some people think I donated money，I am your donors、benefactors，I'll have the very careful to questioned，There will be some not restrained、Rude queries。”

　　但邓飞认为这些不是“微博求助”的阻碍。因为在微博上求助的人，解决问题的迫切需求多数会大于保护隐私的需求。

But DengFei think these are not“Micro bo for help”obstacles。Because in the blog to，The solution to the problem of urgent needs more than most will protect privacy demand。

　　孙春龙认为，微博求助的煽情化也会带来公益资源的不恰当倾斜。“一些写得煽情的微博得到了大量关注，而那些不太会写微博、甚至不知道怎么上网的人，却没有援助。而后者可能才是更需要帮助的。”

SunChunLong think，The bo for help SOB, also can bring the public resources not appropriate tilt。“Some write poem to win the lot of attention，And those who don't will write the Po、Don't even know how to access the Internet，But no aid。While the latter is likely to be more in need of help。”

　　张志安也认为，许多没能“赚取眼球”的求助难以引起网民关注，多数求助最后落得个石沉大海。“更多时候，这些问题还是需要政府和公益组织来解决。”

ZhangZhiAn also think，Many can't“Make eye”For Internet users to cause concern，Most for help finally ended up ShiChenDaHai。“More time，These problems still need the government and public organization to solve。”

微博求助走向何方 The bo for help where they're going

　　“不少公益组织投网民所好，借助微博求助，为求助者个人开通专门账号。但这种趋势，其实并不是健康的公益模式。”孙春龙说。这大大增加了公益组织的运营成本，“比如网民指定一笔钱捐给特定的人，那么在财务上就要向这个网民反馈这笔钱的使用。如果每个捐助者都如此，实际上反而更耗费公益组织的人力物力。”

“Many public organization for Internet users have good，With the Po for help，For the patient's personal open special account。But this trend，Is not the health of the public welfare model。”SunChunLong said。This greatly increases the operation cost of public welfare organizations，“Such as Internet users to specify a sum of money to specific people，So in terms of financial will to the Internet users use of the money feedback。If each donors are like this，In fact it needed more public organization human resource。”

　　如何才能让微博求助变得更加有效？“第一，你肯定要诚实。第二，要为自己的说法提供证据。第三就是要学会做长微博，因为一条微博只能容纳140字，不能把前因后果交代清楚。第四，要精确说出你的困难和请求。”邓飞说。

How to let the bo for help to become more effective？“The first，You must be honest。The second，For his statement to provide evidence。The third is to learn to do long micro bo，Because a micro bo can accommodate 140 words，Can't take the causes and effects made clear。The fourth，To say exactly your difficulties and request。”DengFei said。

　　邓飞告诫求助者不能变成“祥林嫂”。他表示有些求助者不和大家互动，每天只是自己疯狂地转发，这么做的效果并不好，“没有互动就没有信任。”

DengFei warned patient can't become“XiangLinSao”。He said some patient with everybody interaction，Is your forwarding crazily every day，So do the effect is not good，“No interaction is no trust。”

　　即便事件没办法解决，邓飞认为，更重要的是通过微博上的求助与网友的互动，能够给予求助者温暖，带来一种“正面力量”。“告诉大家，人是可以相互帮助的。实际上，这是对社会风气的净化。”

Even if events couldn't solve，DengFei think，More important is through the blog of the interaction with friends for help，Can give patient warm，Brings a kind of“Positive force”。“Tell you，People can help each other。In fact，This is for the purification of the social atmosphere。”

　　邓飞提到了一个吉林的女孩。她的家被拆迁，父母被打，却没有任何人或部门出面来管。“我鼓励她自己把事情在微博上写出来。让她天天去@当地的政府和公安局，我们帮她转。”后来，当地政府帮她把那个凶手找了出来。“我不断鼓励她，建立信心，做一个有尊严的求助者，一个内心强大的人。”

DengFei mentioned a jilin girl。Her home was demolished，Parents are playing，But no one or department to come to tube。“I encouraged her to get things in the blog written。Let her go every day of the local government and public security bureau @，We help her turn。”later，The local government help she put the murderer find out。“I continue to encourage her，To build up confidence，Do a dignity of the patient，A heart strong men。”

　　“寻求帮助的时候，最能帮助你的还是你自己。”邓飞最后说。(实习生 徐霄桐 记者 庄庆鸿)

“For help，Most can help you keep it to yourself。”DengFei finally said。(Interns XuXiaoTong ZhuangQingHong reporters)