我校“产学研一体化”办学体制，是其他社会组织所不具备的，产学研三大实体均能为项目实施提供强大支持。

Our school"Production-teaching-research combination"System of running,Is other social organizations do not have,The combination of all three entities for project implementation to provide strong support.

　　校内实训基地和众多合作企业能为受助群体实现带薪学习，高薪就业提供良好的平台。

The practical training base and numerous cooperation enterprise can realize recipient group paid learning,High salary employment provide a good platform.

　　我校自主研发的全国首套“呼叫中心专业系列教材”，全国独有。此教材得到教育部的认可，被列入全国职业教材推荐目录出版发发行；同时被工信部CEAC国家信息化加算计教育考试认证中心的认可，授权我校为全国“呼叫中心职业技能考试认证中心”。

Our school independent research and development of the national first set"Call center professional series of teaching materials",The national unique.This teaching material by the Chinese ministry of education in recognition,Been listed as national vocational teaching material recommended directory publishing hair issue;At the same time be work letter department CEAC national informatization and calculate education examination authentication center recognition,Our school for the national authorization"Call center vocational skills examination authentication center".

　　领衔编写出版了国内首套呼叫中心专业职业教育系列教材，鉴于该丛书以全球化为背景，顺应产业急剧变革的大趋势，以国际化视野和鲜明的时代特征为我国服务外包产业界提供一套系统的、操作性强的服务外包专门人才培训教材，该丛书正式被教育部列入职业教育指定教材目录，同时被人力资源和社会保障部职业鉴定中心列为全国职业培训与技能鉴定用书。其中《呼叫中心基础与话术训练》、《呼叫中心基层管理》、《呼叫中心信息系统应用》、《呼叫中心呼入业务实务》、《呼叫中心呼出业务实务》五本教材已申报教育部职业教育创新教材。

Lead the writing published domestic first set of call center professional vocational education a series of teaching materials,In view of this series with globalization as background,Conform to the trend of rapid change industry,With international view and distinct features of The Times out for China service outsourcing industry to provide a set of system/Feasible service outsourcing talents training materials,This series by the ministry of education officially listed in the vocational education appoint teaching material directory,At the same time be human resources and social security professional appraisal center as the national vocational training and skill appraisal 'book.the[Call center foundation and trained words]/[Call center management at the grass-roots level]/[Call center information system applications]/[Call center incoming call business practice]/[Call center exhaled business practice]Five textbooks has been declared by the ministry of education professional education innovation teaching materials.

　　2010年北京应大信息产业研究院引进国际标准，结合国内行业标准和呼叫中心企业的用人标准、技术标准、管理标准等，自主研发出一套完整的《呼叫中心专业职业教育系列丛书》，并在使用中不断改进，使之日臻完善。这套教材得到了教育部鲁昕副部长的高度评价。分别被教育部和人社部列入2011年度《全国职业教育改革国家规划新教材》和《全国职业培训与技能鉴定用书》的出版目录。此教材现已由外研社面向社会统一公开发行。我校也因此被工信部授权为“CEAC全国计算机教育呼叫中心职业技能考试与认证中心”。

2010 years after Beijing institute of information industry to introduce international standard,Combining the domestic industry standard and call center enterprise employment standard/Technical standard/Management standards, etc,Independently developed a set of complete[Call center professional vocational education series],And in use continuous improvement,That is being perfected.This set of textbooks LuXin vice minister of ministry of education has been highly appraised.Were the ministry of education and people club department in 2011[The national vocational education reform the state planning new teaching material]and[The national vocational training and skill appraisal 'book]Published directory.This material has been replaced by FLTRP faces the society unified public offering.Our school therefore are also working letter of authorization for"CEAC national computer education call center vocational skills examination and certification center".

　　我校呼叫中心学院的人才培养模式以及所培养的专业人才得到了社会的广泛认可，学校成为了中国平安、中国建设银行、中国工商银行、中国农业银行、中国移动、中国联通、联想集团等多家大型企业呼叫中心的战略合作伙伴和人才输出地。学生顺利进入以上企业就业，成就了自己的职业生涯规划。

Our call center college talent training mode and training professionals has been widely recognized by society,School become the country's peace/China construction bank/The industrial and commercial bank of China/Agricultural bank of China/China mobile/China unicom/Lenovo group and a number of large enterprises call center strategic cooperation partners and talent output.The students can enter the above enterprise employment,The achievement of his career planning.