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调查显示近9成受访者对职场生态为人处世存困惑--亲稳网络舆情监测室
2013-02-04

漫画:朱慧卿 comic:ZhuHuiQing

  年轻人作为职场新人,常常面临很多困惑,特别是对于“人情世故”的把握往往处于被动。前段时间,一位咨询公司的女老总发微博说,在咖啡店面试一名求职者时,因为对方没有“端饮料”和“埋单”,觉得求职者不注重“细节”,不懂“人情世故”。该微博吸引了众多网友热议,有人表示,在职场上“人情世故”确实非常重要,也有人指责女老板自以为是,苛责求职者。

The young man as a new workplace,Often have to face a lot of confusion,Especially for"Worldly wisdom"Grasp often in a passive.recently,A consulting company of female old total FaWei bo said,In a coffee shop when a job interview,Because the other party didn't"drink"and"Buried single",Think job seekers don't pay attention to"details",Don't understand"Worldly wisdom".The micro bo attracted numerous net friend of hot debate,Someone said,In the workplace"Worldly wisdom"Really important,Also some people accuse female boss thinks himself,Cavil job seekers.

  近日,中国青年报社会调查中心通过搜狐网和民意中国网,对2012人进行的一项调查显示,89.7%的受访者对职场上的“为人处世”存在困惑。主要表现为:“跟领导打交道很难把握分寸”(64.1%),“面对‘潜规则’不知该不该坚持自己”(49.7%),“搞不清楚‘办公室政治"(49.0%)等。

recently,The China youth daily social survey center through the sohu network and public opinion China,Of 2012 people of a survey,89.7% of respondents to the workplace"World is"confusion.Main show is:"It is difficult to grasp the discretion to deal with leadership"(64.1%),"In the face of‘Latent rules’Don't know should shouldn't insist on yourself"(49.7%),"Don't know‘Office politics"(49.0%)etc.

  “很难把握跟领导打交道的分寸”成为职场“为人处世”最大困惑

"It is difficult to grasp the discretion to deal with leadership"Become workplace"World is"Biggest confusion

  调查中,89.7%的人表示存在职场“为人处世”上的困惑,仅4.6%的人表示没有困惑。具体表现在,“很难把握跟领导打交道的分寸”(64.1%),“面对‘潜规则’不知该不该坚持自己”(49.7%),“搞不清办公室政治”(49.0%)。其他还有:“逢年过节不知如何表示”(46.1%),“人际交往细节不知该怎么样好”(44.2%),“工作不顺利,不被理解和肯定”(35.5%)等。

In the investigation,89.7% of the people are told the workplace"World is"Confusion on,Only 4.6% said they did not confused.The specific performance in the,"It is difficult to grasp the discretion to deal with leadership"(64.1%),"In the face of‘Latent rules’Don't know should shouldn't insist on yourself"(49.7%),"Do not clear office politics"(49.0%).There are other:"Holiday doesn't know how to say"(46.1%),"Interpersonal details don't know how good"(44.2%),"Didn't work well,Don't be understood and affirmation"(35.5%)etc.

  今年58岁的北京市民王阿姨说:“昨天全家还就女儿的职场问题讨论了一番,我们也不明白为什么孩子会遇到这种情况。”她的女儿在一家央企工作已有3年多,“由于女儿工作积极踏实,第三年就被评为集团先进。她心地善良,平时对身患糖尿病的领导多有体谅。可今年年初换了领导后,情况发生了180度大逆转。新领导嫌女儿是‘前领导的下属’,不认同她的工作成绩,还把额外的事务甚至是一些涉嫌违规操作的工作也强加到她身上。不仅如此,新领导还一直挤对女儿,甚至直接让她离职交接。”

This year and old Beijing residents said aunt wang that you would step:"Yesterday, the family also is her daughter's workplace problem discussion,We also don't know why the child will have this kind of situation."Her daughter in a renmin job for three years,"Since my daughter I am positive work,The third year will be awarded the advanced group.She has a kind heart,Peacetime to suffering from diabetes leadership much consideration.At the beginning of this year can be changed after leadership,Things began to turn 180 degrees.The new leadership too daughter is‘Former head of the subordinate’,Don't agree with her achievements,The additional affairs and even some suspected of illegal operation of the work also impose on her.Not only that,The new leadership has JiDui daughter,Even directly let her leave handover."

  如今王阿姨的女儿不得不重新找工作,她一直教育女儿在职场里“先做人再做事,以诚相待”,可没想到竟是这样的结果,“女儿常问我,妈你说的怎么和现实不一样啊。”

Now the daughter of aunt wang that you would step had to be looking for a job,She has been education daughter on-the-job field"The first person to do things,Trust each other",But she didn't know it was the result,"Daughter often ask me,Mom you say how and reality is not the same."

  肖卫东是北京致诚律师事务所的一名律师,他说自己1990年刚工作那会儿,也遭遇了职场的“尴尬”,“当时家里通过教育局一位领导,把我安排进了当地一所不错的学校当老师。后来学校领导通过试探发现,我和那位领导没有太直接的关系,态度立刻就发生了很大转变,原来的一些机会都失去了。”

XiaoWeiDong is Beijing honesty law firm, a lawyer,He said he 1990 just work at that time,Also encountered in the workplace"embarrassed","When home through a leadership education,Arrange me into the local a good school when the teacher.Then the school leader through the trial found,I and the leadership not directly related,Attitude immediately produced very big change,The original some chances are lost."

  北京大学人力资源开发与管理研究中心主任肖鸣政认为,现在学生平时忙于学习,关注的是学习和能力培养,在为人处世方面受到的教育很少。一来是现在很多家庭望子成龙,大家都在比谁成绩好,谁上了好学校,谁有好工作好发展,忽视了其他方面的教育;二来是很多都是独生子女,孩子成长过程中缺少和同辈人的磨合,大人在教育时也缺少参照。“在职场中,年轻人如何学会与人打交道,确实是一个问题。”

Beijing university human resources development and management research center director XiaoMingZheng think,Now the students usually is busy with study,Attention is learning and ability training,In the world is the subject education rarely.Way is now a lot of families used to,Everyone who is good in performance,Who on the good school,Who has a good job good development,Ignore other aspects of education;Secondly is many are only children,The growing process of children and the lack of peer break-in,Adult education is the lack of reference."On-the-job field,Young people how to learn to work with people,Is really a problem."

  要在职场获得长远发展,42.4%的人觉得“为人处世更重要”

To obtain long-term development in the workplace,42.4% of the people think"Life is more important"

  在影响职场表现的诸多因素中,到底哪些最重要?调查结果依次是:“领导关系”(64.3%)、“为人处世”(62.8%)、“关系背景”(58.3%)、“工作能力”(56.0%)、“工作态度”(44.4%)、“同事关系”(36.8%)、“道德品质”(32.6%)、“资历”(24.0%)、“学历”(17.%)等。

In the influence of many factors in the workplace performance,Which is the most important?The results of the survey is in turn:"Leadership relations"(64.3%)/"World is"(62.8%)/"Relations background"(58.3%)/"Working ability"(56.0%)/"Work attitude"(44.4%)/"Colleague relationship"(36.8%)/"Moral quality"(32.6%)/"qualifications"(24.0%)/"degree"(17. %)etc.

  “经历了职业生涯初期的失败,我意识到,靠关系背景这些,‘来也匆匆去也匆匆’,一个人的品格和能力才是不会被拿走的核心竞争力。” 肖卫东说,如果说“为人处世”是一种人格魅力,那也是靠长期表现建立起来的。既要适应单位的工作氛围,为人正派,又要具备较强的工作能力,认真勤奋。总的来说,为人处世和工作能力都很重要。

"Through a career early failure,I realized that,On the background of these relationships,‘To also hurried to also in a hurry’,A person's character and ability is the core competitiveness of will not be taken." XiaoWeiDong said,if"World is"Is a kind of personality charm,It is set up by long-term performance.Not only has to adapt unit working atmosphere,A decent,And want to have a strong ability to work,Seriously hard.In general,Conduct ourselves in and work ability is very important.

  他认为,要搞好“领导关系”,最重要的就是要和领导进行积极充分的沟通,“有不同的看法,可以在交代的时候探讨,无论最终结果如何,领导都愿意接触有想法的员工。”

He thinks,To improve the"Leadership relations",The most important is to should be and lead to positive sufficient communication,"Have a different opinion,Can be in metasomatic time to explore,No matter how the final result,Leaders are willing to contact has idea staff."

  肖鸣政指出,刚进入职场时,首先要了解所在单位,包括领导的专业背景和为人处世的风格等,“可以跟以前在他手下工作过的人聊一聊,有助于你做一个好的过渡。但最终不管走到哪里,都要靠实力吃饭。”

XiaoMingZheng pointed out that,Just enter the workplace,The first step to know the place unit,Including leadership professional background and communicating style, etc,"Can be used to working under him who a chat,To help you do a good transition.But in the end, no matter go to where,All must depend on the strength to eat."

  “虽然东方社会是关系社会,但对刚入职场的年轻人来说,打好基础才是根本。”肖鸣政认为,不同的岗位对“为人处世”和“工作能力”水平的要求不同,在管理岗位的话,对“为人处世”的要求会更多一些。

"Although the Oriental society is social relations,But just in the workplace for young people,Lay a good foundation is fundamental."XiaoMingZheng think,Different positions in"World is"and"Working ability"Different levels of demand,In the words of a management job,to"World is"The request will be more.

  调查显示,要在职场里获得长远发展,42.4%的人觉得“为人处世更重要”,19.2%的人认为“工作能力更重要”,38.4%的人认为“都很重要”。

Investigation shows that,On-the-job field to obtain long-term development,42.4% of the people think"Life is more important",19.2% of the people think"Ability to work is more important",38.4% of the people think"Are very important".

  职场“为人处世”三大准则:爱岗敬业、不卑不亢、自信坦然

workplace"World is"Three criteria:Likes the hillock being professional/thus/Confidence have

  对职场中“为人处世”的准则,调查中排在前三位的分别是:“爱岗敬业”(57.7%)、“不卑不亢”(49.8%)和“自信坦然”(48.5%)。其他依次是:“不怕吃亏”(39.9%)、“八面玲珑”(36.8%)、“谨慎小心”(38.6%)、“远离是非”(39.0%)、“低调隐忍”(36.4%)、“舍得吃苦”(37.6%)、“领导至上”(32.2%)、“刚正不阿”(21.8%)等。

To work"World is"criteria,Survey ranked the first three are respectively:"Likes the hillock being professional"(57.7%)/"thus"(49.8%)and"Confidence have"(48.5%).Followed by other:"Are not afraid of a"(39.9%)/"BaMianLingLong"(36.8%)/"careful"(38.6%)/"Is far away from"(39.0%)/"Low-key bear"(36.4%)/"Willing to bear hardships"(37.6%)/"Leadership first"(32.2%)/"Have integrity"(21.8%)etc.

  山东济南的李爱民,在企业工作了43年,有40年都从事管理工作。“我遵守的是,坚持原则、努力工作、善于学习,做到不怕吃亏、精通业务、相信自己、不卑不骄。我善于听取不同意见,特别是与我相反的意见,对上下级一视同仁。升职,也是一步一个脚印。”

Shandong jinan's LiAiMin,In the enterprise work 43 years,Forty years engaged in management work."I keep is,Adhere to the principle/Hard work/Are good at learning,Do not afraid of hard/Proficient in business/Believe in yourself/Don't humble not arrogant.I'm good at listen to differing views,Especially the contrary opinion with me,Equally to the superior and the subordinate.promotion,Is one step at a time."

  在肖卫东看来,“不卑不亢”和“自信坦然”都是基于自己的能力和态度树立起来的。对工作了解得充分而透彻,积极提供准确有效的信息,就能为领导的部署提供更多依据,从而帮助整个团队作出正确决定,领导也会看重你的价值。“如果你为了面子而盲目迎合,或者怕惹麻烦对错误避而不谈,结果下面不愿执行,出了问题领导也会觉得你‘害’了他。”

In XiaoWeiDong seems,"thus"and"Confidence have"Are based on their own ability and the attitude of the set up.Learn to work fully and thoroughly,Actively provide accurate and effective information,For the deployment of the leadership to provide more basis,To help the team to make the right decision,Leadership will regard your value."If you to face and blindly cater to,Or afraid of getting into trouble to error had passed over,Unwilling to carry out the results below,Wrong leadership will find you‘against’his."

  他说,年轻人刚进职场,通常有学历知识方面的优越感,容易得到领导赏识,越是这样越要与人为善,帮助更多人解决问题,避免自己被孤立。

He said,The young man had just entered the workplace,There are usually degree knowledge superiority,Easy to get leadership recognition,The more so the more you help others,To help more people to solve the problem,To avoid their being isolated.

  肖鸣政也很认同这三大原则,他认为,这一定程度上反映了现在年轻人更倾向通过“自立自强”来立足。在这个过程中,坚持做到“踏实做事,诚实做人”就可以了。(记者 孙震)

XiaoMingZheng also very much agree with these three principles,He thinks,This a certain extent reflects now young people prefer through"self-reliance"To based on.In this process,Insisting on"Practical work,Be honest"Can the.(Reporter SunZhen)


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