2月24日晚8点半，知名网友“@V字的力量”发微博称，他带着90岁的外婆在路边打车，不料一辆车牌号为苏A81921的出租车故意不带客。这条微博一经发出，立即引起广大网友转发、评论。

On February 24 night at half past eight,Well-known netizens"The strength of the @ V"Tweeting said,He took a 90 - year - old grandmother a taxi on the roadside,Only to find a license plate number for Sue A81921 taxi deliberately not to bring a guest.This tweet once send out,Immediately cause people forward/comments.

　　昨天，现代快报记者对此进行了调查，但当事驾驶员否认拒载。不过，昨天下午5点多，南京市客管处认定当事驾驶员赵某构成拒载，赵某被处以罚款1000元、记10分、停运3天的处罚。

yesterday,Modern express reporter were investigated,But party driver deny refuse.but,At 5 yesterday afternoon,Nanjing KeGuanChu driver zhao mou constitutes to as the parties,Zhao mou be fined 1000 yuan/Record 10 points/Shut down for three days.

　　现代快报记者 顾元森 文/摄

Modern express reporter gu wen yuan sen/taken

　　郁闷 团圆夜，带90岁外婆打车遭拒

Depressed reunion night,Take a taxi, a 90 - year - old grandmother was rejected

　　元宵佳节，不少南京市民抓住“年尾巴”全家吃团圆饭。不过，知名网友“@V字的力量”在吃了团圆饭后却遇到了堵心的事儿。

The Lantern Festival,A lot of nanjing residents caught"In the tail"The family reunion dinner.but,Well-known netizens"The strength of the @ V"Have met DuXin after eat the family reunion dinner.

　　他在微博中称：晚饭喝了酒没开车，带着90岁的外婆路边打车。一辆空车驰来见我带着老人，故意越过我们，把车停到边上一对也在打车的夫妻面前。那对夫妻指着我们对司机说：让老人先上吧，他们也是先来的。司机听罢不顾而去。我记下了出租车牌：苏A81921，已向客管处投诉，同时感谢那对年轻夫妇。

He said in his microblog:The dinner didn't drink and drive,With a 90 - year - old grandmother a taxi on the side of the road.An empty car chi came to see me with the old man,Deliberately across our,Pulled up to the edge of a pair of also in front of the husband and wife take a taxi.The couple said, pointing to our driver:Let the old man,They also came first.The driver listen to disregard.I note the lease registration:Sue A81921,Has been sent to KeGuanChu complaints,At the same time thanks to the young couple.

　　这条微博发出后，在短短半天时间内，530多名网友转发，700多名网友评论此事。

This tweet is issued,In just half a day time,More than 530 netizen forwarding,More than 700 netizen comment.

　　昨天下午，现代快报记者根据车牌号苏A81921，查询到该车属于南京中北出租车公司。在该公司，记者看到了关于此事的投诉记录，主要内容是，当时出租车打着空车标志，停在那对年轻夫妇身边，年轻夫妇用手指着旁边的老人，要出租车先载老人，但出租车扬长而去。

Yesterday afternoon.,Modern express reporter Sue A81921 according to license plate number,Query to the vehicle belongs to nanjing north central taxi company.In the company,Reporters saw the records of complaints about it,Main content is,When the taxi in empty sign,Parked beside the young couple,Young couple next to the old man with his fingers,Taxi to drive old man,But a taxi and roared off.

　　昨天下午，现代快报记者联系上投诉此事的网友。他说，当时他和哥哥带着90岁的外婆站在路口，在他们身边还有一对年轻夫妇。他们两拨人都招手了，但那辆出租车越过他们，将车子停在了年轻夫妇身边。那对年轻夫妇用手指着老人，示意出租车司机先带老人。当时驾驶员应该很清楚该怎么做，但驾驶员径自将车子开走。

Yesterday afternoon.,Modern express the reporter to contact online complaints on the matter.He said,When he and his brother with a 90 - year - old grandmother standing in the crossroads,Around them there are a pair of young couples.Two of them waved back,But the taxi across them,Parked the car beside the young couple.The young couple with a finger,Sign for the taxi driver took the old man first.At that time, the driver should be clear what to do,But the driver going to car.

　　这名网友的哥哥也发了一条微博称，后来的出租车看见老人干脆就不停了，他们又等了20分钟才有一辆终于停下。司机还说：“不是我说自己有多好，别的司机一般看见老人都不会带的。”“在对这位师傅心存感激之余，我想对的哥们说句心里话，每家都有老人，每个人都会变老。想想吧。”

The netizen's brother also sent a weibo said,Later saw the old man just kept the taxi,They waited 20 minutes before one finally stopped.The driver said:"Not I say how good he is,Other drivers generally see the old man will not take.""In grateful to the teacher,I want to say a word in heart man,Every family has a old man,Everyone will grow old.Think about it."

　　说法 驾驶员否认拒载，车上录音丢失

The driver denied that refuse to,The car audio is missing

　　昨天下午，苏A81921出租车停在中北出租车公司质量法规科楼下。当事驾驶员赵师傅称，当天上午，他就接到了出租车公司电话，要求他回公司接受调查。

Yesterday afternoon.,Sue A81921 taxi stops in the north central taxi company quality regulations section below.Party driver zhao masters said,On the morning of the same,He received a phone call a taxi company,Ask him back to the company under investigation.

　　他说，2月24日晚8点多，他经过中山东路二条巷路口，看到两拨人。“一拨是两三个人，再往前两三米有一对年轻夫妇。因为那两三个人站在斑马线上，靠近停车线，我只能将车子停在那对年轻夫妇身边。”他说，当时那对年轻夫妇并没有上车，他看到对方没有打开车门，便往前开了，在前方一处公交站台带了另一拨客人离开了。

He said,On February 24, more than 8 points,His article through zhongshan east road two lane road,See two people."Wave is two or three people,Go on two or three meters have a pair of young couples.Because the two or three people standing on the zebra crossing,Close to you,I can only be parked beside the young couple."He said,The young couple and didn't get on the bus,He did not see each other open the door,Then go straight,At a bus stop in front of the left with the other guests.

　　赵师傅强调，他没有注意路边站着老人，也没有听到那对年轻夫妇说什么。

Zhao masters emphasize,He didn't pay attention to the old man standing on the side of the road,And I haven't heard from the young couple say.

　　“当时我的车窗没有摇下来，没有听到他们说话。我是事后才知道，当时站在斑马线上的两三个人投诉我拒载。”他解释，当晚路上要打车的人很多，那对年轻夫妇没有上车，他急着带其他客人，所以就离开了。从他停车到离开，只有两三秒时间。

"Was not roll down my window,I haven't heard from them.I know is the fact,When standing on the zebra crossing of two or three people complain I refuse."He explained,That night the road more and more people want to take a taxi,The young couple don't get on the bus,He was eager with other guests,So I left.Parking to leave from him,Only two or three seconds.

　　事实到底是什么样子？车载录音成了重要证据。让人想不到的是，昨天下午1点多，出租车公司质法科人员调取该车录音时，先后调了三四次，结果显示录音存储卡是坏的，2月24日晚没有录音。工作人员又试着调取2月23日的录音，同样是空白的。工作人员表示，该车的录音存储卡坏了，根本没有录下当时的情况。赵师傅表示，他也不知道车上的录音是什么时候坏的。

The fact what is look like?Car audio has become important evidence.Let a person is unexpected,More than 1 PM yesterday,The taxi company quality law personnel when recording the vehicle to be obtained,Successively for three or four times,Results showed that the tape memory card is bad,On February 24 night without recording.Staff and try to draw on February 23, the recording,The same is blank.The staff said,The car recording memory card is broken,No record at the time.Zhao masters said,He doesn't know when the car audio is bad.

　　该车所属的中北出租车公司三车队叶队长说，32岁的赵师傅从2008年就开出租车了，平时表现一直不错，在公司也没有拒载方面的投诉。叶队长也希望管理部门能尽快查清此事。

The car's north central taxi company three team captain said,Zhao masters from 2008, 32, was driving a taxi,At ordinary times have been good,In the company nor to aspects of the complaint.Leaf captain also hope that the management can find out the matter as soon as possible.

　　查处 客管处认定拒载，当事的哥停运3天

Investigate KeGuanChu decided to take,Party's suspended for three days

　　昨天下午5点多，南京市客管处发布消息称，经调查，2月24日晚苏A81921出租车当班驾驶员赵某的服务行为违反了《南京市公共客运管理条例》第四十条第四款 “运营时间内不得拒载” 之规定，拒载行为成立。为此，客管处依法对驾驶员作出了“行政处罚800元，实施营运服务考核记10分”的处理决定。同时，中北出租车公司对赵某作出了“停运3天，处罚200元，并在全公司安全运营大会作出检讨”的处理决定。

At 5 yesterday afternoon,Nanjing KeGuanChu said in a news release,After investigation,February 24 night Sue A81921 behavior violates the taxi driver zhao mou on duty service[Nanjing public passenger transportation management regulations]Article 40. 4 "Operating time must not refuse" The provisions of the,Was established to conduct.To do this,KeGuanChu driver made according to the law"Administrative penalty of 800 yuan,Implementation of operating service assessment down 10 points"The decision of.At the same time,Connie to zhao mou the taxi company"Shut down for three days,Penalty of 200 yuan,And in all the company safety operation meeting to review"The decision of.

　　虽然目前赵师傅车上的录音没有调出来，但客管处有关人士称，当时乘客招手，赵师傅也停了车，但他没有带客便离开了。其行为构成了拒载，因此对他做出处罚。

Although there is no tuning out zhao masters car audio,But KeGuanChu officials say,When passengers waved,Zhao masters also stopped the bus,But he didn't have the guest left.Whose behavior constitutes the refuse,So for him to make punishment.

　　昨天下午，在中北出租车公司，无论是赵师傅本人，还是出租车公司人员，都说不清车上的录音设备什么时候坏的。对此，有人提出，的哥和出租车公司应该保证车载设备的完好。录音损坏，一旦发生乘客与的哥间的纠纷，重要证据便无法呈现。这对于乘客、的哥正常维权都不利。对此，中北出租车公司质法科张科长称，公司将会安排尽快修复赵师傅车载录音设备。次日，该公司将请专业人员，恢复赵师傅车上的录音，并做进一步核实调查。

Yesterday afternoon.,In the north central taxi company,Whether zhao masters himself,Corporate officers or by taxi,Can the car recording equipment when bad.For this,Someone put forward,Brother and taxi companies should ensure that vehicle equipment in good condition.The recording is damaged,In the event of disputes between passengers and brother,Important evidence cannot render.For the passengers/Brother normal rights is adverse.For this,North central taxi company law families, zhang section chief said,Company will arrange as soon as possible repair zhao masters on-board recording equipment.The next day,The company will please professional,Restore zhao masters the recording,And do further verification survey.

　　延伸调查

Extension of investigation

　　老人、孕妇、残疾人常遭拒载

The old man/Pregnant women/Disabled people often refuse to

　　不少网友反映，老人、孕妇、、残疾人等乘客常会被拒载。有的驾驶员会先问乘客到哪里，如果乘客所去的地方路比较堵，或者不容易带回头客，出租车驾驶员也会拒载。

Many netizens reflect,The old man/Pregnant women//Were often refuse to people with disabilities and other passengers.Some drivers will ask passengers to where,If the passengers where the road is blocked,Or it is not easy to bring repeat business,The taxi driver will also refuse.

　　昨天，现代快报B4版报道，一名网友带着孩子在安德门打车，先后有8辆出租车都没有停，最后是车号苏A70619的出租车带了她。“我抱着宝宝，拒载的出租车可能是以为我去儿童医院，怕堵车吧。”1月8日，现代快报曾报道，怀孕8个月的金女士在小行120路底站附近打了一辆出租车。坐上出租车后排，说要去软件大道文竹路，司机称软件大道堵车。司机让她下车，当时金女士“眼泪都快下来了，只好下车”。

yesterday,Modern express B4 version report,A netizen with the children in the ender door to take a taxi,Has eight taxi did not stop,Finally Sue A70619 taxi took her car number."I'm holding the baby,Steer clear of the cab is probably thought I went to a children's hospital,Afraid of traffic jam!."On January 8,,Modern express reports,Eight months pregnant, ms king standing in the bottom of a small line 120 road near hit a taxi.Sitting on a taxi back,Said to asparagus software avenue road,Driver software according to road traffic.The driver let her off,Ms king at that time"Tears are going down,So we have to get off the bus".

　　昨天下午，中北出租车公司部分驾驶员称，媒体和网友反映的情况的确存在。对有些驾驶员来说，带老人、孕妇、残疾人等乘客，会有点麻烦，因为他们动作较慢，耽误时间，而且有一定的风险。

Yesterday afternoon.,North central taxi company part of the pilot said,Media and netizens reflect the reality of the situation.For some drivers,With the old man/Pregnant women/People with disabilities and other passengers,Will be a little bit of a problem,Because they are action is slow,Waste of time,And there are some risks.

　　据南京市客管处投诉中心翟伟介绍，目前投诉中心每天接到的投诉二三十件，春节期间投诉相对少一些。但与去年、前年相比，投诉并没有增加。“因为南京近几年路都比较堵，路况不是今年才变得堵的。”

According to nanjing ZhaiWei KeGuanChu complaint center,The complaint center received complaints and 30 thing every day,During the Spring Festival is relatively less complaints.But as last year/Compared to the year before last,Complaints and does not increase."Because in recent years in nanjing road is blocked,Road conditions is not this year became stuck."

　　客管处支招

KeGuanChu action

　　先上车再说目的地

Get in the car to say again first destination

　　对于乘客如何避免被拒载，南京市客管处投诉中心翟伟支招称，只要出租车开着“空车”标志，并停在乘客面前，乘客第一步应是打开车门上车，然后再说目的地。这样一来，出租车驾驶员便没有理由不带，否则将构成拒载。乘客不要站在车外，与出租车驾驶员讨价还价，也不要在未上车时说出目的地。因为有些驾驶员怕路堵、怕路近、交班时想带顺路客，所以乘客不要站在车外与驾驶员交流，以防被拒载。如遇拒载情况，乘客可拨打96196进行投诉。

For passengers, how to avoid being struck,Nanjing KeGuanChu complaint center ZhaiWei action said,As long as the cab open"empty"mark,And stopped in front of the passengers,Passengers to get on the bus first step should be to open doors,Then say the destination.In this way,The taxi driver is no reason not to take,Otherwise will be refuse.Passengers don't stand outside the car,Bargain with the taxi driver,Don't say destination when not get on the bus.Because some drivers are afraid of the road/Afraid of road near/Want to take on the guest when succession,So passengers don't stand outside the car to communicate with the driver,To prevent to.In case of refuse,Passengers can call 96196 for complaints.

　　网友吐槽

Netizens to vomit slot

　　@V字的力量

The strength of the @ V

　　常打车的人都知道，现在很多出租司机是老人不带、孕妇不带、残疾人不带、行李多的不带、路太近的不带。有人说，开出租车也不容易，我同意，但你告诉我，那些在风中在雨中苦苦等车的老人、孕妇、残疾人，背着大包小包赶路为生活奔波的人，他们容易吗？

People know that often take a taxi,Now a lot of taxi drivers is the old man with no/Pregnant women without/Disabled people without/Baggage without more/With no way too close.Some people say that,Driving a taxi is not easy,I agree with,But you told me,Those struggling in the rain in the wind waiting for the bus/Pregnant women/People with disabilities,The hustle and bustle of people carry bags on for life,Is it easy for them?

　　@洞清澈

@ hole is clear

　　昨天下午，一对老夫妇在长白街打车，可能是担心出租车拒载，老太太先躲在一根电线杆后面，她老伴站路边打车。不料出租车停下后，看到老太太跑出来，立即溜走了。

Yesterday afternoon.,An old couple in changbai street, take a taxi,May be afraid to take taxis,The old lady to hide behind a wire pole,She is his wife to take a taxi stand the side of the road.Only after a taxi,See the old lady ran out,Slipped away immediately.

　　@想瘦的心吃货的命

@ the heart of want to thin version of life

　　1月31日，我在南京火车站打车，结果因为带的行李比较多，驾驶员得知我要去的地方比较近，便拒载了。

On January 31,,I in nanjing railway station by taxi,Results because the luggage is more,The driver know where I'm going to close,Then to the.