2012年10月9日，网友“宸姬”向记者投诉称，9日早上，正准备吃早餐的她发现自己前几天买的特仑苏牛奶居然变了质，并且散发出酸臭的味道，这让她顿时没了食欲。

On October 9, 2012,Net friend"Chen ji"Complain to the reporter said,9 in the morning,Are ready to eat breakfast before she found herself for a few days to buy milk (Sue had changed,And send out a sour taste,She suddenly had no appetite.

　　10月9日上午，网友“宸姬”告诉记者称，这箱蒙牛特仑苏牛奶是家人在南昌顺外路一家商店买的，已经喝的差不多了，今天早上她拿出一瓶准备喝，却发现已经变质，散发出酸臭的味道。

On October 9 morning,Net friend"Chen ji"Told reporters,This is box mengniu milk (Sue family in nanchang shun WaiLu a shop to buy,Have to drink,What is she going to drink out a bottle of this morning,Only to find that have deteriorated,Send out a sour taste.

　　“太过分了！一直听说蒙牛有坏牛奶，我居然真碰到了，这么贵的牛奶一箱里居然有一瓶坏的，太过分了。”10月9日，网友“宸姬”在微博上讲述了自己的遭遇，引起网友热议。有网友庆幸自己没喝这个牌子的牛奶，也有网友表示自己要换个牌子的牛奶喝了。

"Is too much!Has always had a bad heard that mengniu milk,I actually met,So expensive a box there was a bad bottle of milk,Is too much."On October 9,,Net friend"Chen ji"Tells the story of what had happened to her on weibo,Cause netizens.Some netizens lucky I didn't have this brand of milk,Also have a net friend said he want to change the brand of milk to drink.

　　网友“宸姬”给记者发来的照片显示，该瓶变质的牛奶中呈现暗白色，并且已经出现了明显的结块；此外，牛奶包装盒上的生产日期是2012年8月12日。“这个牌子的牛奶保质期写的是6个月，还在保质期内的牛奶怎么变了质？”“宸姬”质疑道。

Net friend"Chen ji"To reporters from the photo,The bottle of metamorphic appear dark white milk,And there are already apparent agglomeration;In addition,Milk cartons on the production date is on August 12, 2012."This brand of milk shelf life is 6 months,Still in the warranty period how to change the quality of milk?""Chen ji"question.

　　就此事，记者联系到了蒙牛微客服。蒙牛微客服表示：“特仑苏虽为常温奶，但是，有可能在运输存储过程中温度较高或者置于暴晒条件下，也会发生产品变质等现象，出现絮状沉淀。”

On the matter,Reporter contacted the mengniu customer service.Mengniu customer service said:"(Sue is normal temperature milk,but,May be in the process of transportation, storage or at high temperature exposure conditions,The phenomenon such as product deterioration will occur,A floc."

　　“出现这种情况，消费者可以寻求卖家调换货物，也可以私信我们留下该消费者的联系方式，我们会尽快安排当地的工作人员为消费者协调解决此事。”蒙牛微客服表示。

"Appear this kind of circumstance,Consumers can seek sellers to exchange goods,Also can direct messages we leave the contact information of consumers,We will arrange the local staff as soon as possible for consumers to coordinate to solve this matter."Mengniu customer service said.

　　截至记者发稿时，蒙牛南昌经销部门已经派人和网友“宸姬”取得联系，并称如果属实，将会为网友换一盒同样的没变质的牛奶。

At press time,Mengniu nanchang distribution department has sent people and netizens"Chen ji"Get in touch,And if so,Would offer in exchange for a box also not bad of the milk.

　　经历过同样运输存储过程，但一箱奶中就偏偏是一盒牛奶变质，蒙牛微客服的解释似乎难以回答消费者的疑问。蒙牛特仑苏牛奶保质期内变质一事，记者将继续追踪报道。

Experienced the same transport stored procedure,But it happened in a case of milk, a carton of milk spoilage,Mengniu micro service explanation seems to be difficult to answer consumer questions.Mengniu milk (Sue warranty period metamorphism,Reporters will continue to tracking report.