自被央视曝光问题以来，英孚教育究竟发生了什么改观？东方网求学频道记者就此进行了相关暗访调查，结论令人吃惊上海英孚教育并未作出任何实质行动来改变这一现状。

Since by CCTV exposure problems,Ef education changed what happened?Study news channel, the reporter conducted related investigations,Conclusion surprising Shanghai ef education is not to make any real action to change this.

　　经记者调查发现，学生对英孚教育的投诉主要集中在以下几个方面：

After the reporter survey found,The student to the ef education complaints mainly focus on the following aspects:

　　1.全国统一教育，却不可转学：

1. The unified national education,But do not transfer:

　　英孚教育自己的广告宣称，英孚属全国统一的教育机构，但实质学生并无转学的自由，真正“转学无门”。学生张小姐现在上海英孚接受培训，后因工作需要转去杭州工作，却被上海英孚教育告之不可转学，甚至不能转给自己在上海的朋友学，态度蛮横。张小姐认为，这仅仅是因为她的转学对上海英孚而言会少掉一份提成。张小姐说，“难道仅仅为了一分提成，就得让我天天从杭州跑去上海学英语吗？”张小姐说，更让人可气，也绝想不通的是，为什么都不能将剩余的课程转给自己在上海的朋友学，这对上海英孚来说也没有损失。“难道，我来上课跟我朋友来上课有区别吗？”她说道。

Ef education their advertising claims,Ef is a unified national education institutions,But the real freedom of students, there is no transfer,The real"Transfer from one".Ef students now miss zhang Shanghai training,Because of work need to go to hangzhou after work,Shanghai ef education was not transfer,Even cannot be transferred to your friend in Shanghai to learn,attitude.Believe miss zhang,Only because she transfer to Shanghai ef will be less off a commission.Miss zhang said,"Don't just to a points deduction,Have to let me run to Shanghai from hangzhou to learn English everyday?"Miss zhang said,More can spirit,Never think impassability also is,Why can't the rest of the course to your friend in Shanghai,It also no loss for Shanghai ef."Don't,I come to class to class with my friends is there a difference?"She said.

　　2.赠送课程，暗含陷阱：

2. The present course,Implied trap:

　　英孚教育利用“赠送课程”的名号，招徕学生。然而，让人意想不到的是，即便是这样的“赠送课程”也暗含着陷阱，让人吃惊不已。12个月的培训课程，另附赠2个月的免费课程，共14个月，学费19000，刘女士兴高采烈地为自己的侄子报了名。何曾想，7个月之后，侄子要去深圳了，却再次遭遇了上文中张小姐的一幕。这一次，刘女士要求退钱，谁知过去打个商量，却被告知只能退6000多点。原因是，赠送的2个月课程不能算在退款的时间里而当初，刘女士就是看上了这赠送的2个月课程，才选取的英孚，退钱却不将这两个月算在内了。更让刘女士郁闷的是，接待人员居然以当初和刘女士谈合同的人员已走，不再在公司为由，告诉刘女士他们不知道刘女士当初与英孚是怎么谈的，而合同上却没有任何关于合同的内容。

Ef education use"Giving courses"The name of,To attract students.however,The cop,Even if is like this"Giving courses"Also implies the trap,Let people by surprise.12 months training program,Another bonus 2 months free course,A total of 14 months,Tuition fee of 19000,Erin: liu cheerfully to his nephew.Ever want to,After seven months,Nephew is going to go to shenzhen,But again the miss zhang on the scene.This time,Liu demand their money back,Who knows to discuss the past,Only to be told that only 6000 points.The reason is,Given two months course can't work in a refund of the time and at the beginning,Ms. Liu that attracts the present course of 2 months,Just select the ef,But a refund will be not included for two months.More let liu is depressed,The receptionist had to first talk to Ms. Liu contract staff has gone,No longer as in the company,Tell liu they don't know how to talk about Ms. Liu at the beginning and the ef is,On the contract without any content about the contract.

　　自身没有制度，出了问题就以人走，所谈事情不可知为由搪塞；用赠送课程吸引客户，退钱却不将其算在内，怪不得刘女士要愤怒了。据此记者向相关律师进行了咨询，律师告诉记者，赠送课程理应算在退款范围之内就像普通商店白搭赠品卖东西一样，如卖出的东西被退回，买家也有义务将赠品一并退回，反之同理。

Without their own system,To walk out of the question,Talk about things unknown by prevarication;With present course attract customers,A refund is not including it,It's no wonder that Ms. Liu to anger.According to reporter to the lawyer for the consultation,Lawyer told reporters,Giving courses should calculate the refund within just like ordinary shops won't sell gifts,Such as selling things be refunded,Buyers have an obligation to return the gift together,Vice versa.

　　3.街头哄骗套客户信息，流氓电话骚扰不断：

3. Street kid set of customer information,Rogue telephone harassment:

　　街头推广，虚假承诺，以免费赠送培训资料为诱饵获取客户资料。只因随手在街头填了一张英孚教育的信息表，没想到噩梦就此肇端天天流氓电话骚扰不断 李先生的经历恰如其分地表明了这一点。于李先生不同，小王的遭遇有点“坑爹”在英孚教育的

Street promotion,False promises,Free training materials as bait for customer data.Because with on the streets fill a Zhang Yingfu education information table,Nightmare to start everyday rascal telephone harassment Mr Li understands that through appropriate surface.From Mr. Li,Chien-ming wang suffered a bit"Pit dad"In ef education