本报3月1日讯李先生在一教育培训机构为儿子报了课程辅导班,花费1万元。半年后,儿子的学习成绩丝毫没见涨,李先生要求退还剩余培训费。经工商人员调查,这家违规经营的培训机构最终退还家长5000元培训费。

This newspaper on March 1, Mr Li in a education training institutions as a son to the remedial class curriculum,Cost 10000 yuan.After half a year,Son's grades haven't see rose,Mr. Lee for refund of the rest of the training.By the industrial and commercial staff survey,The illegal operation of training institutions eventually return parents groom cost $5000.

　　为了提高孩子的学习成绩,2012年4月,李先生与市区一家教育培训机构签了个性化课外辅导协议。李先生说:“当时商家称,这个辅导班很有特色,能快速提高孩子的学习成绩。”

In order to improve the child's grades,In April 2012,Mr Li is a education training institutions signed a personalized from downtown extracurricular counselling protocol.Mr. Li said."The jewelers said,This tutorial has distinguishing feature very much,Can quickly improve the child's grades."

　　协议签订后,李先生按照协议交付了全部辅导费1万元,李先生的儿子也按规定时间到该机构进行课程辅导。半年后,李先生的儿子在学校考试中,学习成绩没有任何提高。

After signing the agreement,Mr. Li delivered in accordance with the agreement, all the tuition fees of 10000 yuan,Mr. Li's son also to the agency within the time limit set for counselling course.After half a year,Mr. Li's son in the school exams,Do not have any improve academic performance.

　　这个培训班到底是怎样上课的?李先生到该机构察看辅导班上课情形时发现,该机构老师有时领着孩子做游戏,有时让孩子自己看书,讲解的东西很少,没有尽心尽力地教孩子。

What class is the class?Mr. Li to find the agency to see the remedial class to class,The teacher led the children play games sometimes,Sometimes, let the children to read,Very little,No to teach children.

　　李先生向该机构提出终止辅导、退还剩余辅导费的要求。培训机构答应先行退还2000元,剩余3000元一个月后退还。一个月后,培训机构却以各种理由推脱,剩余钱款迟迟不退。李先生到工商部门进行投诉。

Mr. Lee to put forward to terminate the agency/Refund the remaining tuition fees.Training institutions to advance refund of 2000 yuan,Remaining 3000 yuan a month later returned.After a month,Training institutions in all sorts of reason to push to take off,The remaining money was too slow to retreat.Mr Li to the ministry of commerce and industry for complaints.

　　工商人员调查发现,该培训机构没有获得教育部门颁发的民办非企业登记证书。工商人员说,没有取得登记证书而进行课程培训,属于违规经营；并且协议中的“最终解释权归甲方所有”条款属于霸王条款,剥夺了消费者的知情权。

Industrial and commercial personnel survey found,Did you get the training institutions people-run non-enterprise registration certificate issued by the education department.Industrial and commercial staff said,Has not obtained a certificate of registration and training courses,Belong to the irregular operations;And the agreement of the"Ultimate power of interpretation owned by party a"Belongs to the overlord terms,Deprived of consumer's right to know.

　　该培训机构负责人认识到了错误,在第二天将剩余3000元退还给李先生。

The training agency officials realized the mistake,The next day the remaining $3000 returned to Mr. Li.