让毛鹏交钱的，是一家名为南京转折号教育咨询有限公司（以下简称“转折号”）的大学生求职培训机构。去年10月以来，经机构“老师”多次劝说，毛鹏的培训套餐从2999元一步一步升级到99999元。该“老师”承诺：转折号保证让毛鹏毕业后拿到“世界500强”的Offer（工作录用通知书）。

Let MaoPeng make money，Is a turning point, nanjing, education consulting co., LTD（Hereinafter referred to as“Turning number”）College students to apply for a job training institutions。Since October last year,，The institute of“The teacher”Multiple persuade，MaoPeng training packages from 2999 yuan to 99999 yuan upgrade step by step。this“The teacher”commitment：Turning, guaranteed to get MaoPeng after graduation“The world's top 500”Offer of（Job offer letter）。

　　毛鹏并非第一个质疑转折号的人。2011年4月，浙江47名大学生以合同违约为由将该公司送上被告席，经过调解，学生拿回10万余元退款。至今，互联网上仍有大学生反映被这家机构忽悠，地点包括：北京、上海、浙江、福建、江苏、重庆、湖南……

MaoPeng is not the first question, turning the people。In April 2011，Zhejiang 47 college students for breach of contract in the contract will be the company to dock，After mediation，Students take back more than 100000 yuan a refund。So far，The Internet still has college students reflect the agency flicker，Site includes：Beijing、Shanghai、zhejiang、fujian、jiangsu、chongqing、hunan……

　　转折号自称2003年成立于南京，培养学员达30余万人，25个分支机构遍布全国16个省市，还是“政府扶持的中国首家致力于大学生能力训练与就业求职的专业机构”。

Turning to no. Founded in 2003 in nanjing，Cultivate the students' of more than 30 ten thousand people，25 branches all over the country 16 provinces and cities，or“The government to support China's first dedicated to college students' ability training and employment job professional institutions”。

从2999元到99999元 From 2999 yuan to 99999 yuan

　　与一些网友叙述的情节相比，毛鹏开始的经历没什么特别。2011年10月，毛鹏从江苏老家到上海读大学没多久，对未来充满迷茫。和许多发帖投诉转折号的网友一样，他也接到一个电话。

And some net friend narrative plot compared，MaoPeng began to experience nothing special。In October 2011，MaoPengCong jiangsu hometown to Shanghai college before long，For the future is full of confusion。And many Posting complaints turning, as users，He also got a phone call。

　　毛鹏回忆，对方说有一个公益的就业测试和辅导，希望他能参加。当来到“转折号”求职培训机构后，他被安排做了一套关于职业能力的测试，只得了60来分。

MaoPeng memories，The other said there is a public employment testing and counselling，Hope he can attend。When come to“Turning number”To apply for a job after training institutions，He is scheduled to do a set of vocational ability test，Only 60 to points。

　　一位“老师”开始单独向他分析大学生活，并指出其诸多缺点。几小时后，“老师”推荐了一项能力培训，称毕业后包推荐工作。听到这好事，毛鹏签约并刷卡支付了2999元。

a“The teacher”He began to separate analysis of university life，And points out its disadvantages。After a few hours，“The teacher”Recommend a ability training，Say after graduation package recommendation work。To hear the good，MaoPeng contract and credit card payment of 2999 yuan。

　　但他没想到，这只是交钱的开始。1个月后，“老师”建议他参加一项由美国斯坦福大学官方主办的交流活动，他连忙拒绝：“我的水平哪够去斯坦福交流？”

But he didn't expect，This is just the beginning of pay。One month after，“The teacher”Suggested that he attend a by Stanford university sponsored by the official exchange activities，He hurriedly refused to：“My level which is enough to Stamford communication？”

　　“12月，"老师"讲了个通过赴美面试的好办法：交7000元升级成9999元套餐。升级后，推荐就业的级别还可升级到省市500强。”毛鹏同意了。

“December，"The teacher"To tell a good way through an interview：Hand over 7000 yuan upgraded to 9999 yuan package。After the upgrade，Recommend employment level can also upgrade to the top 500 provinces and cities。”MaoPeng agreed。

　　赴美面试分中英文两轮，他被问及为何要去美国、当前经济形势等问题。一两个小时的等待后，毛鹏被告知面试通过了。这回，他交了37000元。

In both Chinese and English to interview points two rounds，He asked why want to go to America、The current economic situation。One or two hours of waiting，MaoPeng was told by the interview。This time，He made 37000 yuan。

　　他惊呆了：自己英文面试几乎说不出一个完整句子，这也能过？

He was astonished：His English interview almost could not say a complete sentences，It also can？

　　毛鹏后来收到一封英文邀请函，祝贺他从众多中国学生中入选全球商业计划大赛。落款者，是一位The Business Cultivation Group公司的CEO。

MaoPeng later received an English invitation letter，Congratulations to him from many Chinese students in the global business plan competition。Badging is，Is a The Business Cultivation Group company's CEO。

　　“既然去美国了，回来可以找到更好的单位。”今年5月，“老师”说服毛鹏交了8000元，将推荐就业的级别从省市500强升级到中国500强。6月，“老师”建议再交4000元，这样“推荐就业”就变成“保证有Offer”。但这套餐得与转折号总部视频面试，报名费500元。

“Since has gone to America，Back can find better unit。”In may this year，“The teacher”Convince MaoPeng made 8000 yuan，Employment will recommend the level of provinces and cities from the top 500 upgrade to China's top 500。June，“The teacher”Suggest again hand over 4000 yuan，this“Recommend employment”become“Ensure that there is Offer”。But this package with turning number headquarters video interview，Entry fee is 500 yuan。

　　面试失败了，7月，“老师”反而把一份99999元套餐推到毛鹏面前这是转折号最贵的套餐，据称毕业后能拿到世界500强的Offer。“哪有这么多钱，这不是要命吗！”毛鹏大惊，但经不住说服，他参加了面试。

Interview failed，July，“The teacher”But the a $99999 package MaoPeng to push before this is turning, the most expensive combo，Allegedly after graduation can get the world 500 strong Offer。“Which have so much money，This is not life！”MaoPengDa surprised，But give in to persuade，He took part in the interview。

　　这回，在“中国500强”面试败北的毛鹏通过了“世界500强”面试，前后仅隔1个月。疑惑中勉强支付8000元后，他实在付不起余下的3万多元了。

This time，in“China's top 500”Defeat of the interview MaoPeng passed“The world's top 500”interview，Only one month before and after isolation。In doubt after barely pay 8000 yuan，He really can't afford to pay the rest of the 30000 yuan。

　　今年7月19日，因手续不齐，毛鹏赴美签证被拒；没几天，“老师”从上海赶到他江苏家中，催促交清余款。

July 19,，For procedures not neat，MaoPeng a U.S. visa rejection；A few days，“The teacher”From Shanghai to his home in jiangsu，Urged cleared the balance。

　　家人拒绝交钱。已交的7万多元中，近半的费用是毛鹏攒的“私房钱”。而他只去了1次HR见面会、1次户外拓展、1次演讲课，觉得不值。“这是什么机构，能让我弟弟瞒着家里交了那么多钱？”毛鹏的表姐非常惊讶。

Family refused to make money。Already pay 70000 yuan of，Nearly half of the expenses is MaoPeng saving“case-dough”。And he went to only one HR meeting、One outdoor expand、One lecture，Think isn't worth。“What is this organization，Can let my brother from home made so much money？”MaoPeng cousin was very surprised。

“老师”与我交谈好几个小时，就稀里糊涂同意交钱了 “The teacher”To talk to me for several hours，Is muddleheaded agreed to pay the money

　　毛鹏称，他很多次死活不想交钱，但“老师”与他交谈好几个小时，就稀里糊涂同意了。“有时从上午10点谈到下午4点多，有时从中午2点到晚上7点多……总之很久。”

MaoPeng says，He many times anyway don't want to make money，but“The teacher”Talk to him and for several hours，Is muddleheaded agreed。“Sometimes from 10 o 'clock in the morning when it comes to more than 4 PM，Sometimes from noon 2 PM to 7 PM, many……In a word for a long time。”

　　交谈时间长达好几个小时北京、上海、浙江、江苏、福建、湖南、重庆等地多名大学生也反映了这个细节。他们描述，在以测试、咨询、讲座、活动等名义被邀请到转折号后，自称“老师”的职员与他们谈话，少则两三个小时，多则四五个小时，谈话后期才拿出协议。

Talk time for several hours Beijing、Shanghai、zhejiang、jiangsu、fujian、hunan、Chongqing many college students also reflects the details。They describe，In order to test、consulting、lecture、Activities name was invited to turn after number，Claim to“The teacher”Staff and their conversation，The less two to three hours，The more than four or five hours，Conversation later to take out the agreement。

　　“"老师"口才极好、语速极快，说我思维能力不足、领导能力不够，把我说得一愣一愣的，到最后精神疲乏，都不懂他们在说什么了。一走出来，我才发现自己没那么差。”北京一大二学员廖名说，他们被忽悠了。

“"The teacher"Soaringly eloquent、Speed extremely quick，Said I thinking ability is insufficient、Leadership is not enough，I say one leng leng of a，To the last mental fatigue，All don't understand what they were saying。A walk out，I realized that not so bad。”Beijing a sophomore students manifold name said，They are a cheat。

　　自今年3月起，笔者独自或陪同数名大学生前往转折号，体验了电话邀请、测试、咨询、上课、退款等环节。

Since march this year up，The author alone or accompanied by several students to turn number，Experience the telephone invite、test、consulting、class、Refund the links such as。

　　在一段福州转折号职员柯某波与两位女大学生近5个小时的谈话录音中，柯某波讲述了“15岁上大学”、“放弃清华而报考福建某大学”、“大一暑假花7天学成软件工程师”等个人经历，指出她们在测试题中的错误，并认为其素质不高，希望能报班成为他的学生。

In a period of fuzhou turning number clerk ko one wave and two female college students nearly five hours of conversation in the recording，Ko one wave tells the story“15 years old college”、“Give up tsinghua and enter oneself for an examination a university in fujian province”、“Freshman year summer vacation spent seven days about a software engineer”And personal experience，They pointed out the mistakes in the test，And that its quality is not high，Hope to be able to sign up for a class become his students。

　　她们说要回去思考后再决定，他追问：“不用思考，思考干吗，你觉得思考了你还会回来么？爸妈给钱最好，不给钱，就去借，大不了兼职。”大学生表示要询问家长，他劝道：“问爸妈，他们会担心你受骗。这个过程中，你是加快了他们脑细胞的死亡速度，加剧了他们的死亡。”他还说，并不是交钱就有资格到转折号学习，报名必须经过考核，“你下次考虑好了，我还要再考虑考虑要不要选你。不要考虑了，考虑干吗，有钱了不起？”

They said to get back to think before deciding，He asked：“Don't think，Thinking why，Think you think you will come back to it？Parents give money better，Don't give money，Went to borrow，Deal part-time。”College students should ask parents said，He told him he：“Ask parents，They worry that you cheated。The process，You are the death of brain cells to speed up their speed，Increased their death。”He also said，And not make money have qualification to turn number learning，Registration must go through examination，“The next time you consider well，I'll think about you want to choose。Don't consider the，Consider why，Rich great？”

　　北京、上海、浙江、福建等地有大学生反映，他们对其中某些措辞似曾相识。有人质疑，对大学生采用如此营销方式是否合理？

Beijing、Shanghai、zhejiang、Fujian province have college students reflect，They to some of the phrase deja vu。Some had questioned，The marketing mode of college students so is reasonable？

　　笔者在采访中了解到，并非所有人都对转折号的课程持反对态度。

The author in the interview to understand，Not everyone to turn number course disapprove。

　　上海立信会计学院一名2010级女生说，由于担心毕业后找不到工作，她大一报名参加了转折号，上过演讲口才、魔鬼训练、企业参观等五六节课。“觉得不像网上说的是骗子，还是有学到点东西的。”

Shanghai lixin accounting college a level 2010 girls said，Because of fears that can't find a job after graduation，Her freshman year sign up for the turning number，In speech eloquence、The devil training、Enterprise visit and five or six class。“Don't feel like online said is liar，There are still learn some things。”

　　与此同时，多名高校学生反映，学校并没有在低年级提供较高质量的职业生涯规划课程，有的4年只上4节课，授课教师是学校政工干部。对职场礼仪、简历制作、企业人才需求等求职知识，他们也很少有机会接触到。

meanwhile，More than college students reflect，The school is not in the junior to provide higher quality career planning course，Some four years on only 4 class，The instructor is the school political work cadres。On the workplace etiquette、Resume production、Enterprise talent needs to apply for a job knowledge，They also have few opportunities to。

“久经战场的老手”和“涉世未深的新手” “And the battlefield veteran”and“Babe novices”

　　所谓30万学员中有多少人觉得被忽悠，笔者不得而知。令人奇怪的是，有协议、有交钱、有培训，看似“一个愿打一个愿挨”的事，为何多年来却屡屡被指“忽悠大学生”呢？

The so-called 300000 students in how many people feel flicker，The author unknown。Surprise，Have agreement、Have make money、A training，seemingly“A may play a may get”things，Why for many years but repeatedly referred to“Flicker college students”?？

　　笔者发现，各SNS社区关于转折号的投诉至少可追溯到2006年，媒体对该公司的批评至迟也于2006年出现，地域包括上海、山东、浙江、福建、湖南等。目前，一些报道链接已被删除。

The author found that，The SNS community about turning number of complaints at least can be traced back to 2006，The media to the company's criticism at the latest in appeared in 2006，Region including Shanghai、shandong、zhejiang、fujian、hunan。At present，Some reports link has been deleted。

　　到了2011年，浙江大学2010级学生范腾龙开了集体诉讼转折号的先河。他在学校内网CC98论坛发帖征集“受骗者”，10天就发现了50名同学。最终，47人参与诉讼，其中大一、大二学生占近8成。

By 2011，Zhejiang university 2010 a grade of students fan zhi opened the collective action of the twist number first。He's at school the connection CC98 BBS for Posting“fool”，10 days found 50 students。finally，47 people participate in litigation，The freshman、Sophomore students account for almost 8 into。

　　但这并不是一家“黑公司”。据了解，转折号是南京双引号文化资讯有限公司的全资子公司，两家公司的法定代表人均是黄峰。各地分支机构通常在工商部门既注册了“双引号某市分公司”，也注册了“某市转折号公司”。双引号网站宣称，公司还有冲锋号、感叹号、百分号、波浪号等品牌。不过，唯有转折号的网站能正常访问。

But this is not a“Black company”。It is understood，Turning number is nanjing double quotation marks culture information co., LTD., a wholly owned subsidiary of，The two companies the legal representative of the per capita is feng。Usually in the local branch of the ministry of commerce is registered“Double quotation marks a city branch”，Also registered“Twist city, the company”。Double quotation marks website claims，The company has the bagle call to charge、Exclamation mark、Per cent、As the number of waves brand。but，Only turning number website can normal access。

　　中国农业大学一位学员认为，从访问网站起，这就是一场不公平的对话。“一边，久经战场的老手；一边，涉世未深的新手。二者以师生相称，前者隐藏了收钱的目的。”他说。

China agricultural university one of the participants think，Visit the website from within，This is an unfair dialogue。“side，And the battlefield veteran；side，Babe novices。The proportion between teachers and students，The former was hidden the purpose of money。”He said。

　　转折号网站首页风格简洁，转载了大量职业规划、笔试面试、简历网申等信息。与一般培训网不同的是，全站没有介绍培训课程的类别、价格、讲师及时间。网站还说，转折号曾受中国大学生就业促进工程办公室、学习型中国等多家政府机构扶持。

Turn on your home page, concise style，Transfer a large number of career planning、Written interview、Resume information such as net "。With the general enterprise is different，No introduction of total training course category、price、Lecturer and time。Site also said，Turning number have been under Chinese college students employment promotion engineering office、Learning Chinese, a number of other government agencies support。

　　“政府背景”的印象多次传递给了大学生。笔者暗访发现，今年4月，在福州转折号，职员柯某波向前来咨询的大学生表示：“我们有政府撑腰，直接进入学校难道不行吗？”3月，职员钱某英在致电笔者时亦称，“我们是半官方机构”，她的名片还印有“中国百万大学生就业立交桥工程南京办公室”字样。

“The government background”Many times the impression of transfer to the college students。The author investigations found，In April this year，In fuzhou, turning point，Clerk ko one wave direction to come to consult the college students said：“We have the government's back，Direct access to the school is not？”march，Clerk QianMou British in call when the author also says，“We are the quango”，Her business card is printed“China's millions of college students' employment flyover engineering nanjing office”"。

　　“百万大学生就业立交桥工程”是中华职业教育社职业指导中心开展的一项公益性中高端人才帮扶计划。在“2012年转折号夏令营”的专题网页中，该工程被表述为“中华职业教育社监督与主导，由转折号（中国）教育机构实施”。

“Millions of college students' employment flyover engineering”Is the Chinese vocational educationsociety career guidance center to a commonweal of high-end talent in supporting plan。in“In 2012, turning the summer camp”Project in the web page，This project was expressed as follows“The China vocational educationsociety supervision and leading，By turning number（China）Education offices to implement”。

　　按专题网页的说法，转折号已经“与众多全球知名企业达成战略合作协议，定向输送合格的毕业生”。这行字上方列了近20个企业LOGO佐证：可口可乐、中国石化、国家电网、三星、索尼……LOGO旁“数千家知名企业”的红底白字特别引人注目。

According to the project web page said，Turning number has“And many international well-known enterprise achieve strategic cooperation agreement，Directional qualified graduates”。This line of words listed above for nearly 20 enterprise LOGO evidence：Coca-Cola、China petrochemical、The state grid、samsung、SONY……LOGO side“Thousands of famous enterprises”Red bottom incorrect character especially conspicuous。

　　在另一个“FBL暑假赴美体验项目”专题中，转折号还把美国驻华使馆EducationUSA办公室列为“政府合作机构”。

In another“FBL summer vacation to project experience”The project，Turning number also put the United States embassy EducationUSA office as“The government cooperation mechanism”。

　　让人不得不信的是，至少两家转折号通过展板、宣传册让8名企业人士“现身说法”：引用一段他们称赞转折号的话，旁边附上照片。这其中，包括所谓“中国石化集团金陵石化分公司人力资源处副总经济师石裕明先生”、“苏宁电器南京副总裁孟祥胜”……

Let a person have to believe，At least two turning number through the panel、Brochure let eight enterprise personage“Advise others”：Quoted a they praised turning number words，Side attached the photo。the，Including the so-called“Sinopec jinling petrochemical branch company human resources department assistant chief economist ShiYuMing sir”、“Suning appliance nanjing vice President MengXiangSheng”……

多家机构称转折号虚构了合作关系 Several agency says turning number make up cooperation relationship

　　笔者在调查中发现，多家转折号提及的与之有合作关系的机构或个人，都在与之撇清关系。

The author in the survey found，Several turning number mentioned and the cooperation organizations or individuals，In the left clear relationship。

　　福州转折号客维经理曾给福州大二女学员小章递来1张照片的影印件，上面是一块牌匾，注明“授予：双引号教育机构”“北京大学学生实践促进会指定培训基地”三行字，落款是“北京大学学生实践促进会、北京大学医学部联合颁发，2009年11月”。

Fuzhou turning number guest d manager gave fuzhou two female students to pass small chapter 1 picture photocopies，The above is a piece of plaque，indicate“awarded：Double quotation marks education institutions”“Beijing university students' practical promotion association designated training base”Three words，Badging is“Beijing university students' practical promotion association、Beijing university jointly issued medical department，In November 2009”。

　　“如果你有北大同学，可以去查证。”他自信地说。

“If you have Peking University students，Can go to verify。”He confidently said。

　　“我还是第一次听说这事。”对于这个“指定培训基地”，北京大学学生实践促进会多名负责人证实，协会与双引号确实在2009年有过接触，但仅办了几场讲座，之后就没有联系了。参与此事的时任副会长表示，他记不清签合同时有无这个基地，可能是后来加上的，“但这个牌匾不是我们做的。协会的事一般也不会挂上医学院的名。”

“This is the first time I've heard about it。”For this“Designated training base”，Beijing university students practice more than promotion association official confirmed，Association and double quotation marks does in 2009 had contact，But do only a few lectures，Later, there is no contact the。Participate in the matter of the vice President said，He can't remember when signing a contract without the base，May be added later，“But this plaque is not what we do。The association general won't hang medical school name。”

　　“我们认为，这个牌匾是名不副实的，是单方面的夸大。”许姓现任会长说。

“We think，This plaque is the undeserved，Unilaterally exaggerate。”XuXing incumbent President said。

　　今年3月，北京一家从事品牌业务的组织也在网站发表声明：“本网站未曾开设过任何关于大学生就业测试与分析系统的课程。如果您发现有本站之外的机构发布虚假信息，请您通知我们，我们会对其追究法律责任。”文末还附上转折号的传单。

In march this year，A Beijing is engaged in brand business organization also issued a statement on the website：“This website has not set up any about college students' employment testing and analysis system of the course。If you found this site outside of the agencies publishing false information，Please inform us，We will the shall be investigated for legal responsibility。”Wen also attached at the end of the twist number of leaflets。

　　声明中的“大学生就业测试与分析系统”，正是转折号在咨询前安排同学做的测试。在一位兼职者提供的传单上，右边注明了该测试“四大权威研发力量”，其中有该品牌组织的专家“Channel陈”。

Statement of“College students' employment testing and analysis system”，It is turning number in consulting arrangements before the students do the test。In a pluralist provide the leaflets，The right indicate the test“Four authoritative research and development strength”，There are the brand organization of experts“Channel Chen”。

　　对此，转折号营销副总裁盛永兵、总裁黄峰曾反复向笔者解释，陈先生确实参与了研发，不过他已从该组织离职，故而对方发表了上述声明。

this，Turning, vice President of marketing ChengYongBing、President feng was repeated to the author explain，Mr. Chen really involved in the research and development，But he has from the organization turnover，So the other party made the above statement。

　　此解释遭到多次否认。一位不愿公开身份的人士透露，陈先生确于2011年年底离职，但他的英文名不是Channel，他本人也否认曾参与研发。起因是，一名姓黄的先生与陈先生、转折号方面都较熟，他便把陈挂到名单中，但未跟陈提及。今年3月，陈发现自己名义被冒用，黄峰当天早上就给陈发了致歉信。

The explanation was repeatedly denied。One does not wish to public identity of the sources，Mr. Chen really leaving at the end of 2011，But his English name is not Channel，He himself also denied that he had to participate in research and development。Cause is，A name is yellow sir and Mr. Chen、Turning number are more familiar，He gave Chen hang in the list，But not to mention Chen。In march this year，Chen found his name be fake，On the morning ChenFa feng to a letter of apology。

　　另外，笔者联系到了被转折号宣传材料多次提及的“中国石化金陵分公司人力资源处副总经济师石裕明”。他感到莫名其妙：“我没听说这个公司。”“那段话不是我说的。”“我们没有合作。”

In addition，The author contact to be turning number publicity materials mentioned many times“Sinopec jinling branch to human resources department assistant chief economist ShiYuMing”。He felt without rhyme or reason：“I didn't hear the company。”“That word is not what I said。”“We have no cooperation。”

　　此前，“石裕明”在宣传材料的“表态”非常庄重：“我们每一年都会从转折号那里引进很多应届毕业生……转折号的学员在这方面（指沟通、组织、谈判）占有明显的优势。”

after，“ShiYuMing”In the publicity materials“declare”Very grave：“We every year from turning number there introduce a lot of fresh graduates……Turning number of students in this respect（Refers to the communication、organization、negotiations）Holds the obvious superiority。”

　　曾与石裕明共事的郭姓工作人员表示，公司招应届毕业生一般通过校园招聘，从来没有委托人才中介。“这是虚假信息，希望媒体揭露这件事情。”

Once and ShiYuMing GuoXing working staff said，The company recruit graduates usually by campus recruitment，Never has not entrusted talent intermediary。“This is false information，Hope that the media revealed it。”

　　而转折号总裁黄峰则坚称，这话肯定是石裕明说的，只不过“这种事很敏感，他不方便承认。”

And turning number President feng is insisted，This must be the ShiYu testified，just“This kind of thing is very sensitive，He is not convenient admit。”

　　被提及的其他企业的人事部门，有的则说没合作，有的说根本没这个人，有的说他连我们领导的职位都写错了。据悉，一些企业已报案或要求转折号删除相关内容。

Mentioned other enterprise's personnel department，Others say no cooperation，Some said didn't the man，Some say he even we leadership positions are written wrong。It is reported，Some enterprises have report a case to the security authorities or ask for turning, delete the related content。

　　关于合作机构，笔者曾以大学生身份向中华职业教育社职业指导中心求证。一位负责人表示，去年他们发现该公司打着他们的旗号行事，法务部门正在走程序。但近日欲联系采访时，该负责人手机一直无人接听。

About the cooperation mechanism，The author had to college students' identity to the China vocational educationsociety career guidance center verification。A person in charge said，Last year they found the company under the flag of their act，Legal department is go program。But recently an interview to contact，The official mobile phone has no one to answer。

　　美国驻华使馆EducationUSA办公室此前曾给笔者回复电子邮件：“我们不与任何商业机构开展任何形式的合作。”

The United States embassy EducationUSA office had earlier reply to E-mail messages to the author：“We do not with any commercial organizations to carry out any form of cooperation。”

难以判定违法 Is difficult to determine the illegal

　　在担任“47名浙江大学生集体诉讼转折号”一案公民代理的席蕴俊看来，这不是转折号第一次被怀疑宣传有问题，但并不能据此断言“转折号是骗子”。

As a“47 name among college students in zhejiang collective action turning number”A case of citizen agency XiYunJun looks，This is not the first time number turn suspected problem with China，But not accordingly assertion“Turning number is liar”。

　　2011年5月，杭州市西湖区人民法院开庭审理了这场集体诉讼。当时还在读研究生的席蕴俊作为公民代理，陈述了缔约公司被注销、拉客式营销违背教育本质、利用新生心智不成熟进行恐吓、曾被管理部门查封等观点，诉讼材料达1000多页。

In May 2011，The hangzhou xihu district of hangzhou city people's court the collective action。When reading a graduate student is the XiYunJun as citizen agency，Stated the contracting company be cancelled、Soliciting type marketing against education essence、Use new mental not mature threatened、Has been management departments such as attachment point of view，The case materials more than 1000 pages。

　　学生代表范腾龙回忆，共达8小时的庭审中，学生主要陷入两处不利境地，“一个是证据问题。当初转折号一些兼职、实习的口头承诺没有写进书面协议，我们没法证明。”另一处是满意度调查。转折号总裁黄峰也告诉笔者，他们课程的满意率是95%。但范腾龙说，对这类评价，大家一般都不好意思填不满意。

Student representative fan zhi memories，A total of up to 8 hours of the court session，Students major in two place disadvantage，“One is the evidence。First turn number some part-time、Practice oral promise no written into a written agreement，We can't prove。”One is satisfaction survey。Turning number President feng also told the author，They course satisfaction rate is 95%。But fan zhi said，For this kind of evaluation，People usually embarrassed fill not the satisfaction。

　　如席蕴俊所料，法院无法认定转折号诈骗。最终，经过1个月10来次协商，双方达成庭外调解协议。范腾龙说，没上过课的，退款9成左右；上过课的，将总金额乘以“未上课时占总课时的比例”，就是退款数。47人共拿回10.1万元。

If XiYunJun expected，The court can't tell that turn number fraud。finally，After a month 10 to time negotiation，The two sides reach a out of court mediation agreement。Fan zhi said，Never gone to a class，Refund and around；On class，Will be multiplied by the total amount“Not in class accounted for the proportion of the class”，Is refund number。47 were back to 101000 yuan。

　　接触过转折号的多位媒体记者认为，该公司游走在法律边缘。“一位工商局领导说"投诉这么多，肯定有问题"，但工商部门都拿它没办法。”曾在2009年报道双引号的一位记者说，一些媒体后来只发了内参。

Contact with turning number more than the media reporters think，The company wander in legal edge。“A leading industrial and commercial bureau said"Complain so much，Have a problem for certain"，But the ministry of commerce and it can't。”Once in 2009 reports of double quotes a reporter said，Some media later only hair NaCan。

　　有人发现，事实上，一些媒体质疑转折号的问题，有的并非硬伤或已在改善

Someone found，In fact，Some media questioned turning number problem，Some are not mechanical damage or already in improving

　　有媒体发现，转折号未在教育部门登记，对此，北京莫少平律师事务所肖文彬律师指出，大学生求职训练机构多以公司的名义存在，主要经营范围是求职训练，这与以培训职业技能、职业资格为主的民办学校还是有一定区别。“后者根据民办教育促进法是需要社会力量办学许可证的，对前者却没有明确的法律规范。”

Media found，Turning number is not in the education department registration，this，Beijing MoShaoPing law firm XiaoWenBin lawyer pointed out，College students' job training institutions in the name of the company there，The main business scope is to apply for a job training，This training vocational skills、Professional qualification of school of run by the local people is still have certain difference。“The latter according to the private education promotion law is the need of social forces running permit，The former has no clear legal norm。”

　　有报道称，转折号未开展培训或场地不佳，但笔者发现，这些地区的转折号如今均有为学生提供演讲、沟通、礼仪、户外拓展等课程，地点设在酒店或公园。

Reports say，Turning number did not carry out training or site not beautiful，But the author found，These areas are the turning point of the number now for students with speech、communication、etiquette、Outdoor developing course，Place is located in the hotel or park。

　　亦有新闻爆料，根据合同，学员若退款需支付30%高额违约金及其他费用。笔者日前比对了转折号多个版本，发现这条备受争议的条款在新版中已被删除。

There is also news blackout，According to the contract，Students need to pay 30% refund if high penalty and other expense。The author has compared, turning multiple versions，Find a controversial clause in the new edition has been deleted。

　　但，大学生反映被忽悠的情况仍然没有停止。

but，College students reflect persuasion is still didn't stop。

　　“它在打擦边球。”席蕴俊说，从法律上看难以判定转折号违法，“但我觉得，他们不是诚心做培训的。”他认为，如果是诚心，何不在宣传上公开他们的课程、价格、上课时间、地点及老师，让学生事前知晓，没必要遮遮掩掩，“不少培训机构都是这样的。”

“It playing edge ball。”XiYunJun said，From the legal see not clear turn number illegal，“But I think，They are not sincere to do training。”He thinks，If it's sincere，Why don't you in propaganda on the public their courses、price、Class time、Location and the teacher，Let the students know in advance，Not necessary to cover up，“Many training institutions are like that。”

　　多位高校教师亦表达了忧虑。新学期将近，上海大学社区学院一位教师给笔者发来短信：“希望媒体一查到底，别让大学新生年年受害了。”实习生 卢义杰

Many college teachers also expressed anxiety。The new term nearly，Shanghai university community college a teacher to the message sent：“Hope that the media a check after all，Don't let freshman year by year suffered。”Interns LuYiJie