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留学中介市场乱象调查:信息虚假让人怕被忽悠--亲稳舆论引导监测室
2013-01-27
日前,来自《深圳商报》的一则报道称“深圳留学中介九成无资质”,将留学中介推上社会关注热点。
a,from[Shenzhen commercial daily]A report says"Shenzhen study abroad intermediary ninety percent without qualification",Will study abroad intermediary into the society to pay more attention to hot.
“确定去英国留学的意向后,我上网查了大量资料,并做了分析比较,最后敲定一家中介。没想到中介费一交,合同一签,对方就开始拖拉,眼看快到截止日期了,还没完成申请。当时真是快急疯了,幸亏有朋友介绍,找到一位在另一家留学中介公司工作的熟人,才完成申请。”讲起自己的留学申请经历,2012年9月赴英国留学的陶安(化名)坦言“不敢信任留学中介”。
"Determined to study in Britain after the intention,I surf the Internet to find a lot of material,And do the comparative analysis,Finalize an intermediary.Didn't think a pay charge,Contract signed a,The other party began to drag,See come to the deadline,Haven't completed.Was really quick quick crazy,Thanks to friends,Find a in another study abroad intermediary company work acquaintances,To complete application."Speak up their own applying for study abroad experience,September 2012 to study in UK TaoAn(alias)said"I can't believe in intermediary".
在网上敲入“某某留学中介怎么样”进行搜索,会发现对这些留学中介的“差评”中,类似陶安所遇到的情况不少,而“会不会出现交钱前后态度天壤之别”,也是不少咨询留学事宜的网友关心的重点。
In the online knock-in"Such and such study abroad intermediary"search,Will find on these study abroad intermediary"Bad review"in,Similar TaoAn meet many situation,and"There will be make money attitude difference before and after",Is also a lot of consulting study issues the focus of the net friend care.
“不知道该怎么选” "Don't know how to choose"
在日前于上海举办的某教育论坛上,上海外服新通国际教育总经理蔡军谈到了留学中介行业中存在的一些问题:“现在有不少中介顾问,为了多签约、增加销售额,用不实的信息来忽悠消费者。还有一些中介则为了提高申请学校的通过率,给学生的申请材料作假,导致最后曝光后,学生深受其害。”
In the recently held in Shanghai on a education BBS,Shanghai foreign service new through international education general manager CaiJun talked about the study abroad intermediary industry there are some problems:"Now there are a lot of intermediary advisers,In order to sign/Increase sales,Using false information to cheat consumers.There are some intermediary, in order to improve the passing rate for school,Give students a false application materials,Lead to finally after exposure,Students suffer."
蔡军举了个例子,比如,这名学生明明不够格申请美国排名前50的学校,但顾问为了招揽生意,对学生家长做出“没问题”的承诺。等到一年半载过去,眼看排名前50的学校无望,又以时间来不及为借口,给学生填报一所排名靠后的学校。
CaiJunJu a example,Such as,The student clearly do not have what it takes to apply for the United States ranked in the top fifty school,But consultant to drum up business,Parents of students make"no problem"commitment.Wait until the past in about a year,See the top fifty school hopelessness,In time and as an excuse,Give students a ranking provided by the school.
而被媒体曝光的某些“黑中介”为学生造假材料,导致东窗事发的一些事件,更是让学生的美好留学愿景变成一场噩梦。
And some of the media exposure"Black intermediary"For the student cheating material,Some of the events to come to light,Is to let students study better vision into a nightmare.
“看到网上关于留学中介的一些负面报道,比如霸王条款、不讲诚信、收费混乱等,觉得很担心,不知道该怎么选。毕竟,留学是家里的一件大事,几乎是所有的积蓄都拿出来了。”一位准备送孩子出国的家长忧心忡忡。
"See online about study abroad intermediary some negative reports,Such as the terms/Do not speak good faith/Charges such as chaos,Feel very worried about,Don't know how to choose.After all,To study abroad is a great event at home,Almost all of the savings with it."A ready to send children abroad for parents worried.
澳际教育相关专家告诉记者,留学中介市场混乱,不仅给广大学生的留学生涯带来风险,使得有正规资质的留学机构蒙受“黑中介”的不白之冤,也使一些欧美国家不再相信中国学生的成绩单。
Macao international education related experts told reporters,Study abroad intermediary market chaos,Not only for students to study abroad career risks,Make a formal qualifications abroad institutions suffer"Black intermediary"Unredressed injustice of,Also make some European and American countries no longer believe that Chinese students report card.
急速发展显弊端 Rapid development show defects
为打击自费出国留学领域中的非法活动,进一步规范自费出国留学服务市场秩序,教育部通过教育涉外监管信息网公布经资格认定的自费出国留学中介机构名单,截至2012年8月17日共有448家。但记者在采访中发现,实际从事留学中介服务的机构并不止这个数字,这也是业内的默认共识。
Study abroad at one's own expense to combat illegal activities in the field of,Studying abroad further standardize the market order,The ministry of education through education and foreign regulatory information release the qualified study abroad at one's own expense list of intermediary agencies,By the end of 2012 on August 17, a total of 448.But reporters found in the interview,Actually engaged in study abroad intermediary service institutions and more than this number,This is the default consensus.
留学中介的数量之所以急速上涨,市场需求的增大是其直接原因。
The number of study abroad intermediary is rising rapidly,The increase of market demand is the direct cause.
数据显示,2011年,中国出国留学人员比2010年增加了20%,出国留学群体日益庞大。另据澳际教育发布的《留学·这十年》报告,约67%的留学家庭会选择留学中介办理留学事宜。在此背景下,留学市场这块蛋糕越来越大。
Data display,In 2011,,Chinese study abroad personnel was 20% higher than in 2010,Study abroad an increasingly large groups.According to another Australian international education issued[Study abroad · this decade]The report,About 67% of the families choose to study abroad study abroad intermediary to deal with matters.In this context,Study abroad market this cake is more and more big.
据记者了解,留学中介的收入主要有两部分:一是学生交的中介费;二是来自外国大学的佣金回扣。在利益驱使下,一些不具备自费出国留学中介资格的机构在从事非法留学中介活动,极个别获得自费出国留学中介资格认定的机构为牟取利益,也违规操作,从事挂靠或转借资质等活动。甚至有一些“黑中介”会把学生推荐到“野鸡大学”,学成回国后,这些学校的学历都得不到承认。
According to reporter understanding,Study abroad intermediary income mainly has two parts:One is in charge of the students;The second is from foreign university commission rebate.In driven by interests,Some do not have go abroad at one's own expenses study abroad intermediary agencies engaged in illegal qualification in intermediary activity,Extremely individual for study abroad at one's own expense intermediary qualified institutions for the purpose of seeking illegitimate interests,Also violate compasses operation,Engaged in the affiliated or referral qualification and other activities.There is even some"Black intermediary"The students will be recommended to"Diploma mill",After returning to China,The school education are not admitted.
相关专家表示,缺乏统一的服务标准、行业协会建立不完善、缺乏有效的自费留学中介质量评估机制等,也是留学中介市场混乱的重要原因。
Related experts say,The lack of uniform service standards/Establish industry association is not perfect/The lack of effective study abroad at one's own expenses intermediary quality evaluation mechanism, etc,Study abroad intermediary market is the important reason for the confusion.
行业“迎来了大考” industry"Ushered in the final exam"
面对留学中介市场乱象,整顿势在必行。
In the face of the study abroad intermediary market the mess,Rectification, it is imperative.
为规范自费出国留学中介服务活动,保护自费出国留学人员的合法权益,教育部会同有关部门对1999年发布的《自费出国留学中介服务管理规定》、《自费出国留学中介服务管理规定实施细则》进行了修订,形成《自费出国留学中介服务管理规定(征求意见稿)》(下称《征求意见稿》),并于2012年10月向社会公开征求意见。
In order to regulate the study abroad at one's own expense intermediary service activities,Study abroad at one's own expense to protect the lawful rights and interests of workers,The ministry of education in conjunction with the relevant departments of the published in 1999[Study abroad at one's own expense intermediary service management regulations]/[Study abroad at one's own expense intermediary service management detailed rules for the implementation of the provisions]Were revised,formation[Study abroad at one's own expense intermediary service management regulations(draft)](Hereinafter referred to as[draft]),And in October, 2012 to the public to solicit their opinions.
《征求意见稿》规定,未经资格认定和登记注册,任何机构和个人不得擅自从事自费出国留学中介服务活动;同时要求中介服务机构在指定银行存入一定数额的备用金,由教育主管部门实行监管,以保证服务对象合法权益受到损害时能够及时得到赔偿。
[draft]provisions,Without qualification certification and registration,Any organization or individual may unlawfully engaged in study abroad at one's own expense intermediary service activities;At the same time the requirement intermediary service agencies in the designated bank deposit a certain amount of deposit,The department in charge of supervision by the education practice,To ensure the legal rights and interests are harmed the service object to get compensation in time.
对此,不少留学中介表示新规“严”字当头,感觉“迎来了大考”,行业面临重新洗牌。
this,A lot of study abroad intermediary said the new gauge"strict"Word pledge,feel"Ushered in the final exam",Industry facing reshuffle.
业内人士表示,《征求意见稿》不仅将中介服务资质的审批权下放到各省,以便规范机构跨地区经营的无序状态,还全面梳理了实践中存在的违法违规情形,并进一步完善了相关的责任与处罚办法,是国家对留学中介行业管理的进一步规范。
The personage inside course of study says,[draft]Not only will intermediary services qualification examination and approval power to the provinces,In order to regulate institutions trans-regional operation of disordered state,Also, the paper reviews the comprehensive practice in violation of the situation,And further improve the related responsibility and punishment measures,Is the country to study abroad intermediary industry management further standardize.
与此同时,一些留学中介机构也行动起来。2012年11月,100多位留学中介服务机构的代表汇聚北京,共同签署了《全国自费出国留学服务机构诚信公约》,公开向全社会承诺:诚信经营、诚信服务。“希望以诚信赢得市场,赢得国内外对于留学服务行业的认可”。
meanwhile,Some study abroad intermediary agencies also action.In November 2012,More than 100 study abroad intermediary service organization representative in Beijing,Signed the[The national study abroad at one's own expense service integrity convention],Public commitment to the whole society:Integrity management/Integrity services."In good faith to win the market,At home and abroad to win for the service industry recognition".
-新闻链接 - news link
教育部提醒出国留学人员,出国留学一定要选择质量可靠的学校。通过中介机构办理留学时,应查验其是否具有教育部颁发的“自费出国留学中介机构资格认定书”以及当地工商管理部门颁发的允许其开展自费出国留学中介业务的“营业执照”,并核对其核心资质情况。
The ministry of education to remind study abroad personnel,Study abroad must choose reliable quality school.Through the intermediary institutions study abroad,Should check whether the ministry of education has issued"Study abroad at one's own expense intermediaries qualification protocols"And local business management department issued allows it to carry out study abroad at one's own expense intermediary business"Business license",And check its core qualification.
同时,要通过正规渠道了解拟留学院校的资质情况,应查看驻外使领馆对该院校的认证文件,了解中介服务机构是否与该院校签署了合作意向书或协议,以及该合作意向书或协议是否报经当地省、自治区、直辖市教育行政部门确认。
At the same time,Through normal channels understand intends to study in college's qualification,Should check for the colleges and universities embassies certification documents,Understand intermediary service organizations with the colleges and universities whether signed a letter of intent or cooperation agreement,And the letter of intent or cooperation agreement is submitted to the local provincial/Autonomous region/Municipalities directly under the education administrative department confirmed.
签署出国留学服务合同时,除了要将涉及双方利益的核心内容写入合同外,还应注意合同中署名的留学中介机构名称是否与其“资格认定书”上的名称相符;缴付有关费用时,应索要有效发票或盖有企业财务专用章的收据,以避免不必要的损失。本报记者 赵晓霞
Studying abroad service contract signed,In addition to the interests of both sides will involve core content into the contract,Should also pay attention to the contract signed in the study abroad intermediary name and whether"Qualification protocols"The name of the match;Pay the costs,Should ask for effective invoice or receipt with the seal of the enterprise financial,In order to avoid unnecessary loss.Our reporter ZhaoXiaoXia
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