《理财周刊》——市场最坏的时候或已过去

[Financial weekly]- markets worst or already in the past

　　经济的企稳，终于让市场看到了一线曙光。“从三季度经济数据来看，经济最坏的时候可能已经过去，支持经济短期内趋势恢复的局面看起来正在形成。”安信证券首席经济学家高善文判断说。

Economy stabilises,Finally let the market saw a glimmer of hope."From the third quarter economic data to see,Economic worst may have in the past,The short term trend support economic recovery situation looks are forming."Anxi securities chief economist, said high good judgment.

　　据了解，10月15日国家统计局发布三季度和9月份经济数据，虽然三季度GDP 增速为7.4%，创出新低，但9月份数据中五大指标均出现向上的拐点，这是近2年来首次出现的现象。其中工业增加值增速为9.2%，上月为8.9%；社会消费品零售总额同比14.2%，上月为13.2%；固定资产投资同比20.5%，上月为20.3%；外贸出口同比9.9%，上月为2.7%；M1同比7.3%，上月为4.5%，M2同比14.8，上月为13.5%。

It is understood,On October 15, in the third quarter and the national bureau of statistics released economic data in September,Although the third quarter GDP growth to 7.4%,Makes new lows,But September data five indexes appear upward inflection point,This is nearly 2 years first appeared phenomenon.The industrial added value growth was 9.2%,Last month was 8.9%;Social total retail sales of consumer goods by 14.2% year-on-year,Last month was 13.2%;Investment in fixed assets 20.5% year-on-year,Last month was 20.3%;Foreign trade export 9.9% year-on-year,Last month was 2.7%;M1 7.3% year-on-year,Last month was 4.5%,Year-on-year 14.8 M2,Last month was 13.5%.

　　《商界》——投资朝鲜，梦碎了

[business]- investment north Korea,Dream broken

　　2012年3月2日凌晨，朝鲜黄海南道瓮津铁矿，西洋集团控股的“洋峰合营会社”。睡梦中的10余名西洋集团驻朝鲜员工突然被吆喝声吵醒。睁眼看时，他们床前已经站满身穿制服的警察和保安人员，“你们马上收拾东西！离开朝鲜！”随后，全部的西洋留守员工被押上了早已停放在厂外的大巴车，从瓮津现场直接押运到新义州遣返中国。

On March 2, 2012 morning,North Korea HuangHaiNa way VAT tianjin iron ore,Western group holding"The peak joint venture societies".The sleep more than 10 western group in north Korea's staff was suddenly shouts wake.When I opened my eyes,They've been standing before the bed with uniformed police and security personnel,"You tidy up thing immediately!From north Korea!"then,All of the Atlantic left-behind staff and on the had parked in a DaBaChe outside the factory,From VAT tianjin field directly escort to sinuiju repatriation China.

　　辽宁西洋集团董事长周福仁坦承，当时也有过疑虑，“从去考察到真正投资有1年半多的时间，在此期间也不断在作思想斗争。”毕竟上一次跟朝鲜企业合作就无疾而终，这次会不会也这样？“当初觉得朝鲜再怎么乱来也不会打中国人主意，谁知道还是太天真了。”……

Liaoning western group chairman of the board ZhouFuRen admits,At that time also had doubts,"From to examine to real investment have 1 year and a half of the time,In this period also unceasingly in ideological struggle."After all, the last time with north Korea enterprise cooperation is died of old age,This will also such?"First think north Korea again how smart will not play the Chinese idea,Who knows or too naive."...

　　《新领军》——摸索中的24小时自助快递站

[The new leader]- the 24 hours for self-help Courier station

　　2009年，胡清创立上海宝清智能科技有限公司，开始致力于提供24小时自助快递站的整体解决方案。这种自助快递站由硬件设备，设备端软件，后台软件三大部分组成。能够实现快递包裹的自动收发和远程查询及控制，而且节能环保，对电子商务最后一公里的物流难题来说，是一种有益的解决方式。

In 2009,,HuQing founded Shanghai baoqing intelligent technology co., LTD,Begin to be devoted to provide 24-hour self-help Courier station of the overall solution.The self-help Courier station by the hardware equipment,Equipment software,The background of the three most software.To realize the automatic express parcel sending and receiving and remote query and control,And energy conservation and environmental protection,The electronic commerce the last one kilometer for logistics problems,Is a good solution.

　　电商的商品一出库，数据就会传到后台，商品交给快递，快递投到柜子后，系统会给

Electric business goods a outbound,Data will be spread to the background,Commodity to express,Express into after the cabinet,System will give

　　电商和快递总部一个信息，同时通过移动公司的后台发短信给消费者。消费者输入密码取走商品后，后台将数据传给电商和快递。

Electric quotient and express headquarters a information,At the same time, through the mobile company background sent a text message to consumers.Consumer password take away after the goods,Background data to electric quotient and express.

　　24小时自助快递站集“邮筒”和“信箱”于一身，邮筒是邮递企业投放，信箱是开发

24 hours self-help Courier station set"mailbox"and"mailbox"At a suit,The mailbox is postal enterprise on the,Mailbox is to develop

　　商配备。日本选择的是“信箱模式”，一部分是开发商、物业公司在做配备，一部分是第三方运营。

Quotient equipped with.Japan is selected"Box model",Part of it is developers/Property management company doing equipped with,Part of it is the third party operation.

　　《商业评论》——何为善公司？

[Business review]- what is good company?

　　员工、顾客、投资者、合作伙伴、社会是企业最直接的五个利益相关者。拥有善意的公司都是情感智能水平相当高的企业，它们追求的是利益相关者心灵的共鸣。它们的经营逻辑包括：只要赢得顾客的心，顾客就会乐意拿出更多的钱购买你的产品，接受你的服务；以同样的方式对待员工，员工就会以生产率的大幅提高和高效的工作质量来回报你；与你的供应商建立起感情纽带，他们就会为你提供优良的货物，并给予你相同的情感回应。

employees/customer/investors/partners/Society is the enterprise is the most direct five stakeholders.Have good companies are emotional intelligence level quite high enterprise,They are in pursuit of stakeholders heart resonance.Their business logic including:Only to win the heart of customers,Customer will be willing to spend more money to buy your products,Accept your service;In the same way to the staff,The employees will increase in productivity and efficient work quality to return you;With your suppliers establish emotional ties,They will provide you with excellent goods,And to give you the same emotional response.

　　同样，如果让企业所在社区自豪地认可你的存在，你就等于拥有了丰富的劳动力来源和顾客群。他们遵循着这样的运行形式：融合所有利益相关者的利益，并且一视同仁，不会以牺牲任何相关群体的利益为代价。

The same,If let enterprise community proud to acknowledge your existence,You is to have the rich labor source and customer group.They follow the operation form:Fusion all the interests of stakeholders,And equally without discrimination,Will not sacrifice any related groups of expense.

　　《董事会》——中国没有亚马逊

[The board of directors]- China does not have the amazon

　　虽然国内电子商务公司均标榜自己将做中国的Amazon，但不可否认的是，目前即使京东商城这样排名市场前列的电子商务公司，与Amazon相比仍属于形似神不似。所谓形似，是指这些企业均认识到了用户体验优化、供应链管理水平提升，尤其是技术研发投入的重要性，且在这些方面有意识地强化。但是由于中美市场环境的差异，中国的电商企业目前的运营水平均难以达到Amazon的水平，而处于技术应用的初级阶段。

Although domestic e-commerce company all flaunt oneself will be China's Amazon,But it is undeniable,At present even if jingdong mall ranked the forefront of the market that electronic commerce company,Compared with Amazon still belong to like god does not like.The so-called like,Refers to these enterprises are realized user experience optimization/Supply chain management level,Especially the importance of r&d investment,And in these aspects consciously strengthening.But because of the differences between China and the United States market environment,China's current business enterprise present operation level are difficult to reach the level of the Amazon,And in the primary stage of technology application.

　　首先，中美两国电子商务诞生的用户环境差异明显。其次，中美两国的物流环境差异较大。美国整体城市化进程快，物流业整体发展水平较高，因此Amazon在美国可以将配送环节外包给UPS、邮政等专业的快递公司。

First of all,China and the United States the birth of e-commerce user environment have significant difference.secondly,Sino-american logistics environment differences.The United States as a whole urbanization fast,The whole logistics industry development level is higher,Therefore Amazon in the United States can be distribution link outsource to UPS/Postal and other professional express company.

　　而中国幅员辽阔，地区差异明显，专业化物流发展有限，因此领先的电商企业需要自建物流以保证物流配送的质量与速度，由此占用了企业庞大的资金。

China is known for her massive land,Regional difference obvious,Professional logistics development limited,Therefore the leading electric business enterprise need self-built logistics to ensure that the logistics and distribution of the quality and speed,Thus take the enterprise huge funds.

　　《中外管理》——中国企业开启国际化新浪潮

[Sino-foreign management]- China enterprise open international new wave

　　国际奥委会前主席萨马兰奇说，一个国家举办奥运会后的第四年，往往正是其企业进军国际的最好时机。

Former chairman of the international Olympic committee samaranch said,A country hosted the Olympic Games after the fourth year,It is often the best time to access to the international enterprise.

　　也许，真是这样。2012年7月23日，中国海洋石油有限公司宣布，已与加拿大油气公司尼克森达成协议，以151亿美元现金收购尼克森全部股份。而就在此前三天，令业界惊呼的另外一笔收购案刚刚完成：中信证券(600030,股吧)公告称，其全资子公司中信证券国际将以12.52亿美元的总价收购里昂证券100%的股权。当然，此时，发生于今年春的三一集团收购全球混凝土机械第一品牌德国普茨迈斯特100%股权一事，双方股权交割早已在德国完成。

maybe,so.In July 2012, 23,,China national offshore oil co., LTD. Announced,Already and Canada oil and gas company Nick senda into agreement,With $15.1 billion in cash purchase niko all the shares.And in the previous three days,Make the other exclaimed a deal had just completed:Citic securities(600030,guba)Announcement to say to,The wholly owned subsidiary of citic international will be $1.252 billion purchase price clsa 100% of the equity.Of course,At this time,In the spring of this year occurs in the trinity group purchase global concrete mechanical first brand at Germany's meister a 100% stake,Both sides equity delivery already completed in Germany.

　　三笔收购，涉及能源、金融和制造领域，统统是100%收购，且并购对象均为国外强势同行业企业。在这个欧债危机加深，美国经济复苏缓慢，以及日本地震海啸后经济正处于重建的当口，中国成了真正意义上的世界大买家。

Three counterbid,Involving energy/Financial and manufacturing,All is 100% acquisition,And merger and acquisition for foreign object are strong industry enterprise.In the European debt crisis deepened,The United States slow economic recovery,And Japan after the tsunami economy is in reconstruction of point,China became real world big buyers.

　　《新财富》——崭新的“三个世界”：穷国、富国和中国

[New wealth]- new"Three world":Poor countries/Rich countries and China

　　金融危机正在深刻改变当今国际格局，催生出崭新的“三个世界”：穷国、富国和中国。这三个世界各有诉求与难题，中国作为穷国和富国的桥梁，应该成为世界政治经济的稳定器、国际秩序改革的推动者以及穷国未来发展的探路者。

The financial crisis is profoundly changes the current international pattern,Gave birth to the new"Three world":Poor countries/Rich countries and China.The three world each have appeal and difficult problem,China, as the bridge of the rich and the poor,Should become the world political and economic stabilizer/The reform of international order and poor countries the future development of pathfinder.

　　中国作为一个巨大的社会体，也面临着极其复杂的社会矛盾，超大型城市的管理，包括交通问题、住房问题、医疗问题、退休养老问题等，都是人类社会之前所没有遇到过的挑战。中国如果能在社会管理方面找到一条平衡公众秩序与个人自由、比较有效的管理体制，也会对后来者提供启示，具有感召力。对于一部分的发达国家，如欧洲的大陆国家，中国的探索也会有一定的借鉴意义。

China, as a huge social body,Also is facing a very complicated social contradictions,Ultra large city management,Including traffic problems/Housing problem/Medical problems/Retirement pension problem and so on,Human society is not met before the challenge.If China can in social management find a balance the public order and individual freedom/More effective management system,Will provide enlightenment to successor,Has charisma.For part of the developed countries,Such as the European continental countries,China's exploration will also have a certain significance.

　　《经理人》——跨越客户体验关

[managers]Across the customer experience - shut

　　在电子商务领域，顾客体验是什么？是配送员的态度吗？是客服人员的态度吗？是，但又不完整。它应该涵盖顾客从接触一个网站，到享受从该网站得到的服务和购买商品的全过程。这种体验中，软性的和硬性的都要有。软性的有配送员不能在顾客门口抽烟、必须用规范的语言和专业的行为、没经过顾客容许不进入顾客家门等。硬性的有配送是否及时，送到顾客手中的商品是否有误等。

In the electronic commerce field,Customer experience is what?Is the attitude of the distribution member?Is the personnel of the service attitude?is,But not complete.It should cover the customer from contact with a web site,To enjoy from the website get service and the whole process of the purchase of goods.This kind of experience,Soft and rigid should have.Soft have distribution member in the customer can't smoke at the door/Must be with the standard language and professional behavior/Not after the customer permissible not into customer house, etc.Rigid have distribution are in time,To the customer in the hands of a product is incorrect, etc.

　　按电子商务的特性，要做好顾客体验的艰难性可想而知。但有没有可行的方法？有。根据1号店运营的经验，我同样总结了5大应对原则：基石—“丰富、实惠、及时、便捷、安全”。这是一个电子商务企业生存和发展所必须的。必须理解，有再好的服务和价格但没有顾客想要的商品也没用。价格永远重要。顾客无法忍耐无限期等待收货。商品搜索和付款方式直接影响顾客的下单。商品质量和信息安全要有保障顾客才能产生基本的信赖。

According to the characteristics of electronic commerce,To do a good customer experience status.we cans be imagined.But is it feasible method?have.According to the no. 1 store operation experience,I also summarizes the five principles to deal with:Foundation -"rich/benefits/timely/convenient/safety".This is an electronic business enterprise survival and development of the necessary.Must understand,Have again good service and price but no customers want goods also useless.Price always important.Customer can't bear wait indefinitely for receiving.Commodity search and payment direct impact on customer's order.The quality of the goods and information security is guaranteed to produce basic customer trust.

　　《中国经济和信息化》——HTC反击战

[China's economy and informationization]HTC strikes back --

　　“HTC不会寻求与苹果和解。”这家安卓手机市场里的王者正在为生存而战。苹果和三星的专利硝烟还未散尽，中国台湾宏达国际电子股份有限公司（HTC）董事长王雪红在第一时间做出了回应。这位“全球科技界最有权势的女人”，对与苹果打官司很有信心。她认为HTC在创新方面非常老到，即便美国陪审团裁定三星赔偿苹果10亿美元，但并不意味着整个安卓阵营的溃败。

"HTC not seek reconciliation with apple."The two mobile phone market in the king is a battle for survival.Apple and samsung patent smoke is not over,China Taiwan hongda international electronic co., LTD(HTC)The chairman of the board in the first time WangXueGong responded.the"Global scientific and technological circles most powerful woman",With the apple to engage in a lawsuit is very confident.She thinks that HTC in innovation is very old,Even if the United States the jury returned a verdict of samsung compensation apple $1 billion,But this does not mean that the whole two faction rout.

　　HTC自诞生以来，多数时候都只是在为谷歌等公司代工生产移动终端。但它从2006年开始培育自己的HTC品牌，并在此后的五年时间里成长为按发货量计算的世界第五大智能手机生产商。曾一度夺得美国智能手机市场的头把交椅，HTC也一度成为安卓产品的代名词。王雪红则被称为“女版乔布斯”。

HTC since its birth,Most of the time are in Google and other companies for OEM production mobile terminal.But it from 2006 began to cultivate their own brand HTC,And in the next five years to grow into the world of computing shipment fifth largest intelligent mobile phone manufacturers.Once won the U.S. intelligence mobile phone market the best head,HTC had become the pronoun of two products.WangXueGong is called"Female version jobs".

　　《中国企业家》——等待未来

[Chinese entrepreneurs]- wait for the future

　　改革开放以来，中国共产党历次全国代表大会都值得民营企业家期待。原因在于，过往每一次中共代表大会，都把中国民营经济发展向前推进一步。十四大确立了社会主义市场经济的改革目标;十五大提出股份制是公有制的主要实现形式，确立了公有制为主体、多种所有制共同发展的社会主义初级阶段基本经济制度;十六大提出毫不动摇地巩固和发展公有制经济、毫不动摇地鼓励、支持和引导非公经济发展;十七大在两个毫不动摇的基础上，提出国企民企两个平等。

Since the reform and opening up,All previous national congress of the communist party of China is worth looking forward to the private entrepreneurs.Reason lies in,The past every party congress,All the Chinese private economic development forward step.The fourteenth national congress decided to establish the socialist market economy as the goal of reform;15 big shareholding system is put forward the main realization form of public ownership,Established the public ownership as the main body/The multiple ownerships development of the primary stage of socialism basic economic system;16 big puts forward unswervingly consolidate and develop the public sector of the economy/Unswervingly encourage/Support and guide the development of non-public economy,17th in two dead-set basis,Puts forward two equal state-owned corporation.

　　每一次理论上、政策上的突破都让民营经济或多或少冲破了发展的天花板，并带来中国经济和社会的进一步繁荣。30多年来，民营经济从无到有，从小到大，已经占据中国经济的半壁江山。无论从历史还是未来看，它都是中国经济最具活力的源泉。

Each time the theory/Policy breakthrough all let the private economy more or less broke through the development of the ceiling,And bring to China's economic and social further prosperity.More than 30 years to,The private economy from scratch,size,China's economy has occupied the deodorants.Whether from history and future look,It is China's economy the most dynamic source.