小李最近比较烦！公司生产的一批国产空冷器由无锡运往哈萨克斯坦，在哈萨克斯坦国内由于公路状况不良导致运输车辆侧翻，承运设备遭受损失。幸运的是，该批货物在运送之前投保了出口货运险。不过，由于语言不通，负责该批货物运输的小李无法第一时间得到哈萨克斯坦交通部门开据的事故证明，使得货运险理赔出现僵局。

Xiao li more vexed recently!The company produces a batch of domestic air cooler by wuxi to kazakhstan,In kazakhstan domestic due to road situation is bad cause transport vehicle side turn,Carrying equipment suffer loss.fortunately,The goods in transportation insurance before the export cargo insurance.but,Due to the language barrier,Responsible for the goods transportation xiao li can't the first time get kazakhstan traffic department according to open the accident proof,Make freight insurance claims the standoff.

　　随着上海建设国际航运中心的软硬件设施日趋成熟，出口货运险的发展步伐也日益加快。不过，不少投保人对出口货运险的理赔流程并不熟悉，常常因未能及时报案或者提供有效的事故证明而使得后续理赔产生纠纷。那么，出口货运险的理赔需要哪些单证，投保人在出险后应该采取哪些必要的措施呢？

With the construction of Shanghai international shipping center in hardware and software facilities mature,Export freight insurance development step also speed up day by day.but,A lot of policy-holder is right of export freight insurance claims process is not familiar with,Often because of failing to report in time or provide effective accident proof to make the subsequent settling a dispute.so,Export freight insurance claims need what documents,Policy-holder is in after be or get out of danger which the necessary measures should be taken to it?

　　太平洋财险航运保险事业营运中心综合管理部相关人士在接受采访时表示，货运险理赔其实并不复杂，及时报案和防止物损扩大较为关键。收货方在得知货物受损后应第一时间联系保单指定的检验人申请检验，一般需在3工作日内，以防止货物损失的扩大。如果保单未指定，收货方可以联系当地具有劳氏资质的检验公司安排检验，或者可以通过国内发货方联系保险公司确认检验人信息。如果报案及时、安排得当，上述因语言不通导致事故证明难以开据的情况一般不会发生。

The Pacific Ocean shipping property insurance business operations center integrated management department related person in an interview said,Freight insurance claims actually not complex,Timely report a case to the security authorities and prevent things loss to expand more key.Receiving party after that damage should be the first time contact policy designated inspection people apply for inspection,It is generally required in three working days,In order to prevent the expansion of the damage of the goods.If the policy is not specified,Receiving party can contact the local has Lloyd's qualification inspection company to arrange inspection,Or can through the domestic shipping party contact the insurance company confirm inspection people information.If the report a case to the security authorities timely/Arrangement is proper,The above for language impassability lead to accidents prove difficult to open according to situation general won't happen.

　　检验人会按照约定时间赴现场查验受损货物。收货方需要配合检验人对受损货物进行查勘、定损，包括残损物资的处理等事宜，并根据检验人的要求及时提交有关单证，一般包括：

Inspection will, in accordance with the contract, time to field inspection of damaged goods.Receiving party need to cooperate with inspection of damaged goods survey/charged,Including the damaged goods and materials processing and other matters,And according to the inspection of the people are required to submit the relevant documents,Generally includes:

　　货主致保险公司的索赔函、保单第一联正本、提单正本、货价发票、装箱单、货损货差证明 (例如：集装箱拆箱报告、港区理货记录、商检证书等)、货主向责任方的索赔函，以及责任方的回复 (如有)。通常，检验人会根据具体货损情况，向收货方详细说明理赔所需要收集的单证。

The owner to insurance company claim letter/Policy the first league original/Original bill of lading/Destination invoice/Packing list/Condition proof (For example:Container devanning report/Port tally record/Commodity inspection certificate, etc)/The owner of the responsible party to claim,And the responsible party reply (If you have).usually,Inspection people will according to the specific situation of damage,To the receiving party details claims need to collect documents.

　　最后，保险公司在收到检验人寄回的检验报告以及所有索赔单证后，会安排定责定损，并进行赔款支付等事宜。

finally,The insurance company in receiving inspection people send back to inspection report and all claim documents,Will arrange damage field,And indemnity payment and other matters.

　　值得关注的是，发生保险事故后，及时与保险公司取得联系至关重要。有的货运险保单写明：超过10天未主动报案的情况，保险公司可以不予受理。

There is concern,After insurance accident happens,Timely contact with the insurance company is very important.Some freight insurance the insurance policy:More than 10 days not active report a case to the security authorities situation,The insurance company can shall not accept it.